Communications Specialist - Evergreen

PHI - Quality Care Through Quality Jobs • Phoenix, AZ

9d

About The Position

This is an Evergreen Job Posting, part of an ongoing recruitment effort to build a pipeline of qualified candidates for future vacancies. PHI Health is looking for dynamic, driven individuals to join their team, committed to providing top-tier emergency medical services with unmatched speed and efficiency. As a Communications Specialist, you will collaborate with industry professionals, driving initiatives that enhance services and expand reach. PHI Health is the leading air ambulance provider in the United States, with an unmatched safety record and the best aviation, medical, and communication specialists. They transport over 22,000 patients annually from more than 80 bases across the country, while also offering services and outreach education to local communities and leading healthcare systems. Their mission is to move communities to health while maintaining the highest standard of safety.

Requirements

• High School Diploma or equivalent
• Possess intermediate knowledge and proficiency with computer operating systems.
• Ability to type at least 25 words a minute.
• Excellent Customer Service skills.
• Ability to handle stressful situation involving multiple simultaneous critical events in an organized and professional manner is a must.
• Must be able to pass pre-placement drug screening and background screen

Nice To Haves

• Prior fire, police, or EMS dispatch and medical terminology background preferred
• EMT License preferred

Responsibilities

• Receive, coordinate, and relay requests for air medical transport.
• Responsible for quality and accurate documentation of all Communications Center activities.
• Flight follow aircraft (computer aided and/or manual sectional charts) on missions and initiates emergency action plans in case of incident/accident.
• Maintains positive relationships with customers and other air medical transport providers.
• Calculates and provides price quotes for non-emergent air medical transports.
• Coordinates all aspects of patient transports, nationally and internationally.
• Effectively manages the transfer center to ensure that patient transfers are facilitated within a timely manner.
• Other duties that may be assigned.

Benefits

• World-class training and development programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED