Communications Specialist
Mercy•Oklahoma City, OK
About The Position
Under general supervision, the Communications Specialist answers and connects incoming and outgoing calls, pages physicians, obtains long-distance information, and places calls for physicians, personnel, and families. The role also provides patient information and receives class registration and physician referral calls. The position may serve as a dispatcher for Safety and Security, Maintenance Departments, and other offsite locations.
Requirements
- High school diploma or equivalent.
- Basic computer and keyboarding skills.
- Ability to navigate multiple computer software systems simultaneously.
- Ability to communicate clearly in English, both orally and in writing.
- Knowledge of Microsoft Office.
Nice To Haves
- Telephone or customer service experience is beneficial.
Responsibilities
- Answer all incoming calls.
- Connect incoming and outgoing calls.
- Page physicians.
- Obtain long-distance information and place calls for physicians, personnel, and families.
- Provide patient information.
- Receive class registration and physician referral calls.
- May serve as dispatcher for Safety and Security, Maintenance Departments, and other offsite locations.
Benefits
- Medical, dental, and vision coverage.
- Paid time off.
- Tuition support.
- Matched retirement plans for team members working 32 or more hours per pay period.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
