Communications Specialist (CBP)

Agile Group • Washington, DC

1d • Hybrid

About The Position

We are seeking a Senior Communications Specialist to support the U.S. Customs and Border Protection (CBP) in Washington, DC. This is a hybrid role, requiring 2–3 days per week onsite. This role will support high-visibility communications efforts that enhance stakeholder engagement, improve transparency, and support enterprise-wide initiatives across CBP. The Senior Communications Specialist will lead the development and execution of strategic communications that translate complex information into clear, actionable messaging for leadership and key stakeholders.

Requirements

• 5+ years of experience supporting Federal Government programs, preferably within DHS or CBP
• Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or a related field
• 8+ years of professional communications experience, with at least 4 years in a senior, client-facing role
• Experience supporting federal programs or large, complex organizations
• Strong experience developing executive-level communications and briefing materials
• Exceptional writing, editing, and presentation skills, with the ability to tailor messaging for diverse audiences
• Experience working with data-driven communications (e.g., dashboards, reporting, analytics integration)
• Strong organizational and project management skills with the ability to manage multiple priorities
• Ability to operate effectively in a hybrid, fast-paced federal environment

Responsibilities

• Lead the design and execution of strategic communications plans supporting CBP priorities and initiatives
• Develop, edit, and deliver a wide range of communication products, including executive briefings, reports, newsletters, talking points, presentations, and digital content
• Provide senior-level support for executive communications, including speeches, leadership messaging, and high-visibility briefings
• Support the integration of data visualization (e.g., Power BI dashboards) into communications to enhance decision-making and storytelling
• Collaborate with program managers, analysts, and technical teams to translate complex program and operational data into clear narratives
• Ensure consistency in branding, tone, and messaging across communication channels
• Support internal communications to improve alignment, knowledge sharing, and operational transparency
• Facilitate stakeholder engagement across CBP components, ensuring messaging supports cross-organizational coordination
• Track and analyze communication effectiveness, using metrics to inform continuous improvement
• Support the development and refinement of communications processes, frameworks, and best practices

Benefits

• Competitive salary and comprehensive benefits package
• Hybrid work schedule with flexibility
• Opportunities for growth and professional development
• Inclusive, collaborative culture that values creativity, innovation, and excellence
• The opportunity to directly support mission-critical CBP operations and federal initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Senior