Communications Specialist

Closer to Home Community Services•Calgary, AB

8h•Onsite

About The Position

This role assists with Closer to Home’s internal and external communication efforts by supporting and managing day-to-day content production. The Communications Specialist generates original and engaging multimedia content for various platforms to support Closer to Home’s storytelling, which showcases impact, uplifts community voices, and drives engagement and brand awareness.

Requirements

Bachelor’s Degree in Communications, Journalism, Public Relations, or a related field
Minimum of 3 years of experience in communications, media, or public relations
Proficient in Microsoft Office, social media platforms, content management systems, analytics tools
Strong writing and editing skills; familiarity with Canadian Press Style is an asset
Experience producing content for print, digital, and multimedia platforms
Excellent verbal and written communication skills
Strong interpersonal and relationship-building abilities
High level of professionalism, discretion, and integrity
Organized, adaptable, and able to manage multiple deadlines under pressure
Comfortable working independently and collaboratively in a team environment
A Police Information Check and an Intervention Record Check must be completed prior to commencement
This position requires the use of a personal vehicle for work-related purposes. Candidates must show proof of a class 5 Alberta driver's license, a personal vehicle, and a clean 3-year drivers abstract. Candidates must also agree to maintain $2 million liability insurance on their personal vehicle, and consent to the possibility of an annual driver's abstract review to meet our insurance provider’s requirements. Mileage will be reimbursed in alignment with the CRA guidelines and CTH policy

Nice To Haves

Familiarity with Canadian Press Style

Responsibilities

Develop, monitor, and evaluate communications strategies and campaigns
Provide brand and social media guidance to ensure agency-wide consistency in written documents including;Reports to Community, impact reports, donor proposals, and recognition items Flyers, brochures, advertisements, training tools, and branded print materials
Maintain and design printed content: brochures, newsletters, business cards, annual reports
Capture and organize event photography; manage digital image archives
Support fund development by contributing to materials and donor-facing content
Encourage frontline staff to share client stories for public engagement, collect and file
Maintain and regularly update website content, working with webmaster on technical improvements
Ensure all social media platforms are current and populated with engaging posts
Track and analyze engagement across digital platforms; use analytics to drive content improvements
Build and maintain relationships with media contacts; maintain media database
Monitor media coverage and provide regular reporting
Write and distribute media materials, including press releases, backgrounders, fact sheets, and speeches
Coordinate media engagement for agency events and key initiatives