Communications Specialist II - Night

State of South Carolina • Richland County, SC

2d • Onsite

About The Position

Serve as a Communications Specialist II at the Operations Desk in the State's Law Enforcement Division (SLED) Fusion Center; operate and monitor an all-hour central communications control center and serve as a criminal analyst. The South Carolina Law Enforcement Division (SLED) is a premier statewide law enforcement agency dedicated to serving and protecting the citizens of South Carolina. With a proud history rooted in integrity, professionalism, and public service, SLED is committed to providing high-quality investigative, intelligence, and forensic services to support law enforcement agencies across the state. At SLED, we value dedication, ethical conduct, accountability, and a strong commitment to justice. Our agency plays a vital role in maintaining public safety and supporting criminal justice efforts at the local, state, and federal levels. From advanced forensic science to homeland security, criminal investigations, and criminal justice information systems, SLED's diverse responsibilities make it one of the most dynamic law enforcement agencies in the state. We foster a professional work environment where teamwork, respect, and continuous improvement are fundamental. Our employees are held to the highest standards and are given opportunities to grow within a mission-driven organization that makes a meaningful difference in South Carolina communities.

Requirements

• High School Diploma
• Experience working with the general public
• Relevant dispatch or analytical experience
• Ability to communicate information accurately
• Ability to speak clearly and concisely
• Ability to understand and follow instructions
• Ability to function effectively during emergencies, stressful situations, and periods of heavy communication traffic
• Must be able to communicate on the radio and phone
• Must be able to effectively operate a computer and use a variety of databases to locate and share information with requesting agents/agencies
• Willingness and/or ability to work night shift, including holidays and weekends

Nice To Haves

• A Bachelor's degree may be substituted for the required work experience.

Responsibilities

• Serve as the primary point of contact for SLED assets.
• Receive and process requests for SLED assistance from law enforcement agencies.
• Gather appropriate information from requestor and notify SLED assets of requests in a timely manner.
• Record information received from requestor electronically.
• Maintain communications with deployed SLED assets for operational safety purposes.
• Receive and process analytical requests for assistance from criminal justice agencies.
• Gather pertinent information from requestor, analyze request, process it using a variety of databases available, and return information to requestor.
• Record request received from requestor electronically.
• Receive calls from citizens requesting assistance, making complaints against local police and SLED personnel and route appropriately.
• Monitor all hotlines and process information received appropriately.
• Maintain and respond to hit requests on NCIC files for SLED and validate per NCIC policy.
• Ensure OD receives and re-broadcasts BOLOs (Be on The Lookout) and other administrative messages as needed.
• Ensure OD broadcasts BOLOs to support the mission of SLED.
• Maintain situational awareness by monitoring BOLOs, news channels, video feeds, radio traffic, and other sources of information.
• Share vital information received with Fusion Center staff and SLED Command Staff as needed.

Benefits

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED