CALS Local Roads Communications Specialist and Outreach Coordinator (Hybrid)

Cornell University•Ithaca, NY

2d•Hybrid

About The Position

The Communications Specialist and Outreach Coordinator translates technical information into clear, engaging content across web, print, and multimedia platforms. This position is part of the Department of Biological and Environmental Engineering and the Cornell Local Roads Program. The ideal candidate is a creative, detail-oriented communications professional with the ability to translate complex technical content into clear and engaging materials across web, print, and multimedia platforms.

Requirements

Bachelor’s degree and relevant work experience – 2 years to 4 years.
Must have and maintain a valid and unrestricted New York State driver’s license and be cleared to drive for Cornell University business operations.
Able to travel statewide on occasions.
Excellent written and verbal communications skills, effective problem solving and strong organizational skills, excellent customer service focus and the ability to work well with others is required.
Manage frequent interruptions while supporting the efforts of an overall team and fostering a respectful work environment.
Proficiency in Microsoft Office and the Adobe Creative Suite is required as well as knowledge of website management and image editing.
Must be able to lift 20 to 50 lbs.
Adapt to and make recommendations for change/improvements.
Ability to work quickly and effectively, while prioritizing workload.
Must have excellent time management skills and be adaptable to changing priorities.
Must be able to work well with a variety of diverse people, including but not limited to faculty, staff, elected officials and conference/workshop participants.
Must be flexible and receptive to new ideas and approaches.
Creative, motivational, visionary and collaborative skills are essential.
Must exercise sound and ethical judgment when acting on behalf of the University.
Experience working directly with people from various socioeconomic backgrounds.
Experience incorporating the perspectives of multiple communities.
Experience modeling values that support inclusion, belonging, and wellbeing.
Ability to advocate for individuals from a broad range of backgrounds.

Nice To Haves

A strong ability to translate technical content into clear, engaging messaging for diverse audiences
Creativity and versatility in designing , writing, and producing content across multiple formats
Strong organizational skills with the ability to manage deadlines, publishing schedules, and multiple projects simultaneously
A collaborative mindset with openness to feedback and strong relationship-building skills
The ability to work independently and grow into confident decision-making within the first six months
A customer-focused approach with an understanding of public-sector audiences (e.g., municipal, tribal, and non-technical stakeholders)
Three years in publishing, marketing or public relations in a team environment, preferably in a service-related field.
Knowledge of social media marketing.
Experience producing, editing and filming digital multimedia content.
Experience in cloud-based file management systems.
Experience in Drupal 8 web management platforms.
Experience with mass email marketing platforms.
Ability to maintain a professional atmosphere in a busy office setting.
Excellent interpersonal and presentation skills.
Understanding of databases and the use of queries to develop targeted marketing utilizing the extension database of the Program audience.
Knowledge of budgeting and project management.
Knowledge of the Cornell accounting system or ability to learn and utilize the system after employment.

Responsibilities

Create and manage marketing and educational materials (web, newsletters, print, video)
Regularly update, troubleshoot and maintain the Program’s website.
Develop and maintain a complex schedule of high-volume, time-sensitive materials for publication within budget.
Manage projects including related accounting activities.
Develop and manage listservs, program email, and social media and utilize Access databases.
Write and edit materials from a variety of authors.
Represent the Program at statewide and regional meetings.
Travel to 6-12 workshops and events per year as Program Facilitator.
Make 2-4 presentations per year, typically on program services, at training events and statewide local government conferences.

Benefits

Comprehensive health care options
Generous retirement contributions
Access to wellness programs
Employee discounts with local and national retail brands
Health and personal leave
Three weeks of vacation
13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
Two additional floating holidays
Tuition-free Extramural Study and Employee Degree Program
Tuition aid for external education
Cornell Children's Tuition Assistance Program