Communications Research & Evaluation Manager

Ripple Effect•Rockville, MD

7h•$102,413 - $117,774•Remote

About The Position

Ripple Effect is seeking a Communications Research & Evaluation Manager to lead and deliver high-quality communications research, program evaluations, and evidence-based insights that improve communication strategies and outcomes for our clients. This role combines technical leadership, project management, and team supervision to ensure research and evaluation projects are methodologically sound, completed on time and within budget, and generate actionable recommendations.

Requirements

Bachelor's degree in social sciences, health, science or any other relevant field
10 years' experience
2 years project management experience
6 years' experience with evaluation methods (qual/quant/mixed)
2 years focused on communications research
Technical experience with qualitative and quantitative evaluations
Advanced skills with Microsoft Excel, PowerPoint, Word and Outlook
Excellent organizational skills and attention to detail
Project and people management skills in budgeting, resourcing, planning, tasking and risk management
Ability to communicate results simply and effectively
Ability to develop strong relationships with clients, stakeholders and external vendors
Intermediate experience with Microsoft Office productivity software and collaboration tools such as Microsoft Teams and SharePoint.
Strong attention to detail and demonstrated ability to execute instructions

Nice To Haves

Master's or doctoral degree (can substitute for years of experience)
Experience preparing OMB and IRB clearance packages
Previous supervisory experience
Demonstrated ability to keep up with industry trends in communications research and evaluation
Working knowledge of communications theories
PMP or other project management certification

Responsibilities

Conducts comprehensive research on communication messaging and strategies to evaluate effectiveness of communications campaigns.
Provides technical advice on methodology approaches to accomplish project objectives (e.g., research design, analytical techniques, sampling methods).
Coordinates internal resources and external consultants and vendors to execute evaluation and research studies.
Ensures projects are delivered on-time, within scope, and within budget and are technically sound and accurate.
Manages a small research team and provides mentoring and oversight to manage performance.
Develops a detailed project plan to track progress and manage changes in project scope, schedule and costs.
Provides expert advice and contribute to technical execution of projects, including data collection, instrument design, report development, analysis and synthesis of findings or other deliverables.
Synthesize findings from multiple data sources and translate complex results into clear and compelling insights.
Contributes to proposal writing and technical solutioning for communications research and evaluation projects and may lead technical sections.
Develop and implement processes and procedures that enhance team efficiency and project effectiveness.
Establish and maintain quality assurance processes to ensure technical accuracy and integrity across all project activities.
Performs other job-related duties as assigned.