Communications Quality Program Specialist
About The Position
UWMC AIRLIFT NORTHWEST has an outstanding opportunity for a PART TIME - VARIABLE SHIFT - COMMUNICATIONS QUALITY PROGRAM SPECIALIST. WORK SCHEDULE 60% FTE Variable Shifts 100% Remote. Airlift Northwest is the region’s premier critical care transport service providing rotor-wing, fixed-wing, and ground critical care transport operations across a complex multi-state system. This position supports operational quality initiatives within a high-acuity emergency and air medical communications center, providing support for quality assurance, operational review, workflow consistency, education support, operational analysis, and continuous improvement initiatives within the Airlift Northwest Communications Center.
Requirements
- Bachelor's Degree in Healthcare Administration, Emergency Management, Communications, Public Administration, Business Administration, or related field
- Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
Responsibilities
- Conduct routine operational quality reviews related to communication center workflows, dispatch coordination, documentation practices, paging processes, operational communication, and mission coordination activities
- Review calls and tapes to ensure alignment with current policies and procedures
- Assist with review and follow-up of communication center operational concerns, workflow issues, and operational event reviews
- Identify operational trends, recurring workflow concerns, communication gaps, and opportunities for improvement or standardization
Benefits
- For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Mid Level
