Communications & PR Coordinator

Redwood Credit Union•Napa, CA

3d•$27 - $35•Onsite

About The Position

Redwood Credit Union is seeking a Communications & PR Coordinator who will coordinate and support the Credit Union’s communications, public relations, and social media efforts. This role includes planning and creating routine campaigns from concept to execution; providing writing, editing, and proofreading support; supporting graphic design, photography, and video needs; and executing a variety of communications efforts, events, and administrative functions, including tracking and reporting results.

Requirements

Exceptional interpersonal skills and service skills and abilities.
Excellent organizational skills and ability to prioritize and successfully manage multiple tasks and deadlines simultaneously.
Ability to demonstrate strong attention to detail.
Ability to manage a diverse range of assignments and competing priorities while maintaining excellent service to others and a positive and productive attitude and demeanor.
Strong communication skills--both written and verbal. Excellent command of the English language including grammar and punctuation.
Strong ability in event planning and execution.
Excellent knowledge and experience with computer software including Word, Excel, Outlook, PowerPoint, video software, etc. as well as online tools such as Canva.
Knowledge and experience with Adobe Suite.
Some working knowledge or abilities and a desire to learn the principles of photography, graphics, video, and post-production elements.
Solid ability to analyze situations and recommend solutions.
Demonstrated ability to exercise good judgment and foresee and resolve problems.
Knowledge and experience in developing and executing project plans, events, communications, and demonstrated strength in project management.
Exceptional team player and ability to contribute and help create a positive, fun and productive work environment.
Ability to travel to offsite locations as needed.

Nice To Haves

Financial institution and/or credit union industry experience a plus.

Responsibilities

Monitors, analyzes and reports on press and media articles mentioning Redwood Credit Union and its entities.
Provides proofreading, editing, and writing support as needed.
Supports Communication department needs for video production, including creating or sourcing video content, creating slideshows, and maintaining database of video files.
Supports annual meeting, grand openings, and other Member events.
Supports department budget needs by providing inputs and updates to spreadsheets and monitoring/reporting budget expenditures.
Coordinates and executes Member mailings (e.g., operational emails and letters, required notices, etc.) and creates written drafts of communications for review and approval by the Communications department management.
Coordinates/facilitates internal communication efforts such as fact sheet and other collateral updates, PR photo shoots, and other documents and handouts as needed.
Role includes writing assignments such as drafting select website content, Member communications, supporting social media efforts, etc.
Acts as main point of contact for department invoice process, drafting and distributing meeting agendas and minutes, coordinating mailings (email, online and direct mail, holiday cards, etc.).
Collaborates with vendors, organizations, and internal staff to support and maximize RCU’s impact on our communities and enhance the company’s brand while ensuring optimal visibility for the Credit Union and its subsidiary.
Field inbound media requests and distribute press releases as needed.
Support our social media channels by scheduling posts, replying to comments, and other tasks as necessary.
Provides administrative support to the Communications and PR departments including organizing, tracking, reporting, order forms and supplies for department, maintaining the department calendar, scheduling department meetings including meals (as appropriate), agendas, and minutes/note taking and distribution, and handling a variety of other administrative and support duties such as mail pick-up and delivery, phone support, storeroom inventory, and maintenance, etc.
Maintains and updates department RCUnet page.
Maintains and develops the Redwood Group’s brands, ensuring appropriate voice and style, use of logos and other representations of the company both internally and externally.
Assists Communications and PR Manager and/or department SVP with administrative duties, planning, calendaring, and travel arrangements as needed.
Provides excellent service to Members, Officials, management, staff, vendors, and community contacts.
Performs quality control of materials, including proofreading.

Benefits

Competitive medical, dental, and vision insurance, mental health offerings
Employee performance incentive plan
Salary Advancement– Merit increase based on performance
401(k) program with employer match
Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
RCU employees are eligible for a 1% discount on all recreational or boat loan products
2% discount off Visas and LOC Loans through RCU
0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.
0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.
0% interest on garment, fitness, or home office equipment loan of up to $500
100% financing for employee purchased homes!