Communications Partner, Organ Donation Operations

LifeCenter Northwest•Bellevue, WA

7d•$34 - $49•Onsite

About The Position

The Communications Partner, Organ Donation Operations is the primary developer and communications strategist servicing our internal clients in the hospital and transplant center service lines. This person is a thoughtful strategist with strong skills in synthesizing internal leadership direction and translating that into effective hospital marketing and communication plans and campaigns. A strong writer and team collaborator, this role will be critical to driving change and providing engaging mission-driven content for our key donation partners (donor hospitals and transplant centers) to help LifeCenter Northwest further its life-saving mission.

Requirements

Strong writing and editing skills including content organization, message flow, grammar, proofreading, and editing (written samples and editing test will be reviewed).
Program development and project management skills.
Ability to help guide teams with creation and implementation of new communication and marketing initiatives.
Proficiency in MS Office suite.
Strong organization skills, ability to manage multiple tasks to meet deadlines, and desire to be a self-starter
Operating knowledge of software such as SharePoint, Smartsheet, and Adobe Creative Suite.
Proven ability to work in a fast-paced, continuously evolving, and at times ambiguous environment.
Strong interpersonal, organizational, and time management skills.
Bachelor's degree in Communications, Journalism, Marketing, Public Relations, or related experience with writing/editing emphasis.
Minimum of 8 years of relevant experience - including at least 5 years in communications, marketing, or public relations.
Proof of COVID-19 vaccination or applicable medical or religious exemption will be required as a condition of employment upon offer.

Nice To Haves

Experience with hospital, healthcare, or nonprofit marketing and communications preferred.

Responsibilities

Develop and execute strategic communication plans that support donor hospital, transplant center, and in-hospital family engagement initiatives, aligning with LifeCenter’s strategic objectives.
Serve as a communications partner to Donation Operations and Organ Utilization leaders, providing counsel and messaging support aligned with organizational priorities.
Collaborate cross-functionally with Organ Operations and Utilization leaders to ensure communication strategies support business objectives and stakeholder needs.
Develop communications strategy, infrastructure, and content that strengthens engagement with donation partner audiences and reinforces LifeCenter’s mission and value.
Lead content planning, development, and distribution across owned communication channels targeting donation partner audiences.
Tailor communications for both clinical and non-clinical audiences, ensuring messaging is clear, accurate, actionable, and audience-appropriate.
Translate complex clinical, operational, and regulatory information into compelling, accessible communications for diverse stakeholder groups.
Manage and maintain communication calendars, ensuring timely, accurate, and audience-centered messaging.
Identify opportunities to strengthen partner engagement, enhance relationships, and improve the effectiveness of operational communications.
Develop targeted communication materials, including newsletters, email campaigns, presentations, talking points, digital content, and partner resources.
Create engaging content across channels—including email, web, digital, print, and presentations—that reflects LifeCenter’s values and vision.
Ensure all communications reflect organizational brand standards, messaging consistency, and sensitivity to the donation and transplantation environment.
Support website strategy and optimization for donation partner audiences, including content updates, user experience improvements, and engagement initiatives.
Monitor communication performance metrics and audience engagement trends to inform strategy and continuous improvement efforts.
Exercise sound professional judgment in managing sensitive communications and identifying issues with potential organizational, industry, regulatory, or reputational impact.
Manage communications-related budgets and resources responsibly, ensuring expenditures align with strategic priorities and approved parameters.