CHAT Communications Operator
About The Position
A chat operator is a person who has hotel knowledge and who helps website visitors. Even if it isn't a website, but an app, a chat operator will handle queries over chat. Chat operators are different from email representatives because emails are not 'live'. Instead, emails take time. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
Requirements
- Hotel knowledge
- Ability to handle queries over chat
Responsibilities
- Handle queries over chat for website or app visitors.
- Utilize hotel knowledge to assist visitors.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
