Communications Operator
Chesapeake Regional Healthcare•Chesapeake, VA
•Onsite
About The Position
The Communications Operator manages the switchboard for the hospital in order to provide routine information and to direct calls to the appropriate areas or utilize the overhead paging system.
Requirements
- High school diploma or equivalent
- Ability to perform each essential duty satisfactorily
- Ability to perform the essential functions
Nice To Haves
- One (1) or more years’ previous experience in Telecommunication Operations is preferred
Responsibilities
- Answer incoming calls and provide direct dial numbers as appropriate
- Respond to emergency calls and codes following established protocols
- Assist callers by using the paging or beeping systems as needed
- Utilize the CRMC Information Technology programs designated by the Manager—i.e. Patient Information System, E-mail, and Telecommunications software—proficiently
- Monitor and follow protocols for alarms announced in the Telecommunications office
- Maintain required records and statistics
- Assist in the maintenance and care of department equipment and supplies
- Attend required hospital-wide orientations, meetings, and in-services
- Demonstrate a commitment to flexible work scheduling when necessary to ensure patient care
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
