Communications Operations Strategist

Apple • Cupertino, CA

1d

About The Position

Apple's Worldwide Communications team informs the world and Apple employees about the company, our innovative products and services, and the values that drive everything we do. We're looking for an experienced professional to join our team as a strategic partner and operational architect. In this role, you will design, build, and run the operational systems that enable a world-class communications organization to work at its best — driving planning, execution, and continuous improvement across multiple communications disciplines.

You will be a trusted extension of leadership: owning day-to-day operational excellence while building strategic partnership across the team. This is a role for someone who thrives at the intersection of communications and operations, and understands the rhythm, pace and scope of corporate communications work and brings the discipline to make it run with precision and scale.

Requirements

• 8+ years experience in communications, strategy, operations or change management
• Proven ability to see the big picture and simultaneously focus to execute down to the details
• Fluency in English
• Expert-level proficiency in project management platforms and tools used as strategic operational systems, not just task trackers

Nice To Haves

• Operational instincts paired with knowledge, experience and expertise in internal/executive communications and/or public relations
• Understand how communications teams think, work, and deliver
• Experience in corporate communications, media, consulting, marketing or agency environments strongly preferred
• Exceptional written and verbal communication skills
• Proven ability to design and execute operational systems from the ground up: workflows, planning cadences, playbooks, governance structures, and reporting frameworks
• Quickly absorb emerging technologies and see opportunities to scale them across an organization
• Experience planning, building, presenting and operationalizing Keynote presentations, project plans and programs
• Poise and confidence to lead internal initiatives, earn consensus, and engage in thoughtful and rigorous discussions with colleagues and leaders
• Comfortable operating as a team and leadership representative
• Committed to process excellence, continuous improvement, and raising the bar for how a team operates to deliver its best work
• Curiosity and drive to learn how the team operates
• Bachelor's degree or equivalent experience
• Project management certification is a plus

Responsibilities

• Design, build, and run the operational systems that enable a world-class communications organization to work at its best
• Drive planning, execution, and continuous improvement across multiple communications disciplines
• Own day-to-day operational excellence
• Build strategic partnership across the team
• Make decisions in ambiguous situations
• Drive collaboration across groups
• Identify improvement opportunities and move the team forward

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree