Communications Officer

Jhpiego•Baltimore, MD
•$74,867 - $92,924

About The Position

Jhpiego is seeking a Communications Officer to support communications for large-scale, multi-country U.S. Government/Department of State (DOS) global health programming. This project-based role is embedded with project leadership and works closely with Jhpiego’s global communications team, technical teams, and country teams. The programming supports integrated health services in areas including maternal, newborn, and child health; HIV; Global Health Security; and other priority health areas across multiple countries. The Communications Officer identifies and communicates project achievements and innovations, and develops and coordinates communications products and activities such as project updates, presentations, briefers, digital content, webinars, and workshop and conference materials. The role turns complex technical and programmatic information into clear, engaging content while ensuring communications are timely, accurate, consistent, and aligned with Jhpiego, project, and USG/DOS requirements. The position reports to the project’s Director of Program Management and Delivery.

Requirements

  • Bachelor’s degree and 5–7 years of relevant work experience.
  • Proven experience in public affairs and marketing communications.
  • Prior experience with social media tools and websites.
  • Strong writing and editing skills.
  • Experience with USG-funded global health programming, such as HIV, maternal, newborn, and child health, Global Health Security, or other relevant program areas.
  • Working knowledge of Photoshop, InDesign, and Canva.
  • Excellent interpersonal, verbal, and written communication skills; strong organization and ability to balance competing priorities.
  • Strong attention to detail and ability to handle multiple tasks simultaneously.
  • Ability to project a professional image and communicate positively and effectively as a Jhpiego representative within The Johns Hopkins University community and with external organizations and donors.
  • Ability to travel internationally up to 20%.
  • Familiarity with WordPress, HTML, CSS, and JavaScript.

Responsibilities

  • Contribute to the development and maintenance of project communications plans in coordination with project leadership and Jhpiego communications colleagues.
  • Work with project and country teams to identify and prioritize communications opportunities based on project priorities and available resources.
  • Coordinate communications activities, maintain a communications calendar, and track products through development, review, approval, and dissemination.
  • Participate in relevant project meetings to stay informed about priorities, milestones, results, challenges, and emerging communications opportunities.
  • Build relationships across project leadership, technical teams, country teams, and GECO to support alignment between project and organizational communications.
  • Identify and develop compelling content demonstrating project results and impact, aligned with DOS and project strategic communications priorities.
  • Draft, edit, and proofread project updates, announcements, talking points, presentations, briefs, and social media and web content.
  • Coordinate photography, video, graphics, and other visual content as appropriate.
  • Apply editorial judgment with project leadership, country, and technical teams to ensure content is compelling, accurate, and appropriate for donor-funded programming, avoiding unsupported claims, sensitive information, or language that could create programmatic or reputational risk.
  • Coordinate communications reviews and approvals with relevant Jhpiego and donor representatives.
  • Escalate sensitive, high-risk, or potentially contentious communications issues to appropriate project and GECO leadership.
  • Ensure DOS project branding and acknowledgments are appropriately applied to program documents and communications products.
  • Lead development or refinement of the project branding and marking plan.
  • Serve as the primary contact for country teams seeking review and advice on project branding and marking requirements.
  • Develop or refine project templates that incorporate appropriate branding.
  • Support communications planning and execution for workshops, webinars, technical meetings, and other external activities.
  • Capture key messages, results, and stories from events and translate them into follow-up communications.

Benefits

  • Johns Hopkins offers a total rewards package supporting employees’ health, life, career, and retirement; further details are provided through the university benefits website.
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