Communications Officer, Tahlequah Campus

Northeastern State University•Tahlequah, OK

9d•Onsite

About The Position

This position receives emergency and non-emergency calls for services and dispatches appropriate personnel in response. Operates the emergency alert system, monitors security cameras, and handles phone calls and walk-in traffic for the University Police Department.

Requirements

Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
Must have OLETS certification or be able to complete OLETS certification within the first 6 months of service. (Training provided)
Possession of or ability to readily obtain a valid driver’s license issued by the State of Oklahoma for the type of vehicle or equipment operated.
Ability to maintain regular attendance.
Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

Knowledge of the public safety dispatch principles and practices.
Knowledge of university policies and procedures.
Knowledge of police radio operation principles.
Knowledge of computers and job-related software programs.
Skill in the provision of customer services.
Ability to multitask in high pressure situations.
Skill in oral and written communication.

Responsibilities

Receives requests for assistance or information by telephone and in person; provides and collects information; refers to appropriate personnel; dispatches Police Officers and other appropriate personnel.
Dispatches officers for a variety of situations, including fire alarms, building alarms, elevator alarms, suspicious activity reports, and stranded motorists.
Maintains radio contact with Police Officers in the field.
Maintains log of calls.
Provides information to Police Officers via police radio; utilizes OLETS system to acquire vehicle, person and item information and criminal histories as appropriate.
Contacts external public safety agencies for back-up and assistance as needed.
Initiates Emergency Alert System when necessary.
Monitors cameras and GuardianSentral system.
Remains informed of weather conditions and forecasts; activates campus emergency broadcast system as appropriate.
Issues temporary parking permits.
Issues reports for lost IDs and parking permits.
Receives and logs lost property and contacts owners when possible.
Performs related duties.