Communications Officer

Lexington Medical Center • West Columbia, SC

1d

About The Position

The Communications Officer receives and documents calls for service throughout the organization and dispatches appropriate officers. The role also monitors alarms, cameras, and access doors. The position supports the LCHSD Police Department and may work either a 6 a.m.–6 p.m. or 6 p.m.–6 a.m. shift, to be determined.

The Communications Officer answers emergency and non-emergency calls, prioritizes and dispatches personnel, monitors organizational technologies, and uses computer-aided dispatch and incident-reporting systems to document calls. The role also processes National Crime Information Center (NCIC) records, maintains department documentation, coordinates with outside agencies, and supports warrant processes.

Additional duties include reporting equipment malfunctions, performing select after-hours access-control tasks, preparing written investigative reports, using NCIC and South Carolina Department of Motor Vehicles databases for investigative purposes, ensuring compliance with applicable standards, and sharing information with supervisors in a timely manner. Other duties may be assigned.

Requirements

• High school diploma or equivalent.
• At least one year of communication, law enforcement/public safety, or related experience, such as military service.
• NCIC certification, or ability to obtain NCIC certification within six months of hire.
• Valid South Carolina driver’s license and acceptable motor vehicle record and background screening, subject to annual motor vehicle record review and satisfactory results.
• Successfully complete training in Criminal Justice Information Systems Security and Awareness.
• Experience with the Windows operating system, including MS Word, MS Excel, and MS PowerPoint.
• Ability to read and write English fluently and follow written and oral directions.

Responsibilities

• Answer emergency and non-emergency calls for service.
• Prioritize calls and dispatch appropriate personnel.
• Monitor cameras, access-control doors, and alarms, including emergency, infant-abduction, fire, burglar, and weapons-detection alarms.
• Use computer-aided dispatch and incident-reporting systems to document calls completely and accurately.
• Make timely and accurate entries, deletions, and modifications through the National Crime Information Center.
• Maintain accurate department documentation.
• Coordinate requests with appropriate outside agencies, including police, fire, and EMS, as needed.
• Ensure proper management of department warrant processes.
• Report equipment malfunctions to appropriate personnel or vendors.
• Perform select after-hours access-control duties, such as basic troubleshooting and printing badges.
• Prepare written investigative reports based on the officer’s actions.
• Access NCIC and the South Carolina Department of Motor Vehicles database for investigative purposes.
• Ensure operational compliance with applicable federal, state, county, organizational, and department standards.
• Disseminate information to supervisors accurately and promptly.
• Ensure timely resolution of requests.
• Perform other duties as assigned by management.

Benefits

• Medical, dental, and life insurance beginning on day one for benefit-eligible employees.
• Health care and dependent care flexible spending accounts.
• 403(b) match plan enrollment beginning on day one; employer matches dollar for dollar up to 6%.
• Employer-paid life insurance equal to one times salary.
• Optional supplemental life insurance with low-cost premiums, up to three times salary.
• Employer-paid short-term and long-term disability coverage for full-time employees after 90 days of eligible employment.
• Adoption assistance.
• Tuition reimbursement.
• Student loan forgiveness.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED