Communications Officer

Lexington Medical Center • West Columbia, SC

1d • Onsite

About The Position

The Communications Officer receives and documents calls for service throughout the organization and dispatches the appropriate officers, as well as monitors alarms, cameras and access doors.

Requirements

• High School Diploma or Equivalent
• 1 Year of communication, law enforcement/public safety or related experience such as military service
• National Crime Information Center (NCIC) certified or obtain NCIC certification within 6 months of hire
• Must have and maintain a valid South Carolina’s driver’s license and acceptable Motor Vehicle record and background screening as outlined in the Vehicle Safety policy (Subject to annual Motor Vehicle Record review and satisfactory results).
• Successfully complete training in Criminal Justice Information Systems Security and Awareness
• Experience with Windows Operating System (MS Word, MS Excel, MS PowerPoint)
• Ability to read and write English fluently and follow both written and oral directions.

Responsibilities

• Answers both emergent and non-emergent calls for service.
• Prioritizes and dispatches appropriate personnel to calls for service.
• Monitors critical organizational technologies: to include cameras, access control doors and alarms (emergency, infant abduction, fire, burglar, weapons detection, etc).
• Utilizes computer aided dispatch and incident reporting systems to document all calls for service completely and accurately.
• Processes timely and accurate entries, deletions and modifications through the National Crime Information Center.
• Maintains accurate department documentation.
• Coordinates requests to appropriate outside agencies, as needed (police, fire, EMS, etc.)
• Ensures proper management of department warrant processes.
• Reports equipment malfunctions to the appropriate personnel/vendor.
• Assumes select access control duties after hours such as basic troubleshooting and printing badges.
• Prepares written reports of investigation based on his or her actions.
• Accesses the NCIC and South Carolina Department of Motor Vehicles (SCDMV) database for investigative purposes.
• Ensures operation compliance with Federal, State, County, Organization, and Department standards.
• Ensures accurate and timely dissemination of information to supervision.
• Ensures timely resolution to requests.
• Any other request assigned by management.

Benefits

• Day ONE medical, dental and life insurance benefits
• Health care and dependent care flexible spending accounts (FSAs)
• 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
• Employer paid life insurance – equal to 1x salary
• Employee may elect supplemental life insurance with low cost premiums up to 3x salary
• Adoption assistance
• Employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
• Tuition reimbursement
• Student loan forgiveness

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED