Communications Officer Trainee

Liberty County BOC•Hinesville, GA

2d•Onsite

About The Position

The Liberty County Board of Commissioners is accepting applications for the position of Communications Officer (CO) Trainee (full-time) within the 911 Public Safety Communications department. Communication Officers are responsible for taking emergency calls and providing assistance to emergency and non-emergency callers while keeping units updated and safe when enroute to a call. Selected applicants will be enrolled in an on-site training program to gain the required skills and knowledge to competently perform CO duties. The hiring process starts with a testing phase for reading and hearing comprehension, spelling, and typing. Applicants passing the testing phase will be invited to an interview. A criminal background check will be required. All applicants will receive an email to the email address on your application regarding the test date and time.

Requirements

Eighteen (18) years of age
High school diploma or equivalent
Ability to work days, nights, weekends, and holidays
No felony convictions
No misdemeanor convictions sufficient to establish a pattern of disregard for the law.
Ability to type a minimum of 30 words per minute
Ability to multi-task and quick decision making
Oral and written communication
Interpersonal communication and relations
Computers and job-related software programs
Current standard office practices, procedures, and use of equipment
County geography; including road and street names
Ability to understand: Principles and practices of emergency and non-emergency communications operations
Emergency codes and signals
Regulations and procedures of state and national crime information centers
Communications equipment
User agencies operations/terminology; CAD; and medical terminology
Dispatch procedures

Responsibilities

Receives emergency and non-emergency calls for service.
Prioritizes and processes all CAD (computer aided dispatch) calls.
Dispatches law enforcement officers, firefighters, medical personnel, and others to calls, as needed.
Accurately tracks all police, fire, and EMS personnel in the computer aided dispatch (CAD) system for twelve-hour shifts, to include priority tracking during high stress situations such as in-progress pursuits and active crime incidents where there is immediate danger.
Provides CPR instructions to callers for patients as required.
Provides pre-arrival medical instruction to patients as required.
Remains on extended calls to assist callers and responding units during high intensity calls.
Coordinates mutual aid to and from outside agencies.
Contacts other departments and businesses for emergency personnel on scene such as utility companies, railroad, public works, wreckers, DFACS, etc.
Maintains and provides case numbers for multiple jurisdictions during medical, fire, and police investigations.
Enters data into, obtains data from, and monitors the Georgia Crime Information Center (GCIC) network and the National Crime Information Center (NCIC) network.
Related tasks include providing warrant checks on all incoming LCRJ inmates and confirming warrants for other jurisdictions.
Responsible for multiple law enforcement agencies’ GCIC/NCIC after hours and on weekends.
Participates in mandatory EOC activation during natural disasters which includes extended shifts and lockdowns.
Performs basic office tasks.
Performs related duties.