Comm Officer Flight

Ornge•Mississauga, ON

8d•$30 - $48•Onsite

About The Position

The Ornge Operations Control Centre (OCC) works closely with provincial hospitals, remote nursing stations, Central Ambulance Communications Centres (CACC), and other stakeholders to enable the transport of patients across Ontario. The Communications Officer – Flight Planning/Following will plan and coordinate air and associated land patient transportation, team transfers for neonatal and organ retrievals. They determine the level of transportation requirements in accordance with patient care by selecting the appropriate resource based on geographical location and patient care/transportation needs. A key aspect of this role is effective communication with Pilots, Paramedics, Doctors, and various allied health care professionals to ensure the safety of each patient during the transport phase of the call.

Requirements

Recognized education in aviation management/operations preferred or an emergency telecommunication certificate.
Standard First-Aid/CPR and AED Level C Certificate that is valid for at least 24 months from date of hire.
Restricted Operator Certificate – Aeronautical (ROC-A) certificate.
2 years of aviation/dispatch experience (Systems Operations Control Centre, Land EMS, Air Traffic Control).
Technically proficient in MS Office Suite and computer aided dispatch system software.

Nice To Haves

Technical knowledge of air or land ambulance transfer system is considered an asset.
Knowledge of the aviation industry including airport operations and aircraft capabilities.
Knowledge of the provincial ambulance system and emergency services communications.

Responsibilities

Plan and coordinate air and associated land patient transportation, team transfers for neonatal and organ retrievals.
Determine the level of transportation requirements in accordance with patient care by selecting the appropriate resource based on geographical location and patient care/transportation needs.
Effectively communicate with Pilots, Paramedics, Doctors, and various allied health care professionals to ensure the safety of each patient during the transport phase of the call.
Respond quickly and efficiently to emergency calls.
Analyze issues, develop solutions, and execute plans.