Communications & Marketing Operations Manager
About The Position
We’re looking for a Communications & Marketing Operations Manager who can bring structure, clarity, and operational excellence to the Communications and Digital Marketing team. You’ll be the central connector who ensures projects flow smoothly, messaging remains consistent, and our systems and processes scale as the business grows. This role blends strategic partnership, operational leadership, and hands ‑ on execution. You’ll collaborate closely with cross ‑ functional partners, support high ‑ visibility communications, and build the workflows that enable the team to perform at its best.
Requirements
- 7–10 years of experience in communications and/or marketing, or a related field
- Exceptional writing and editorial skills, experience supporting senior leaders
- Demonstrated strength in building processes and improving workflows.
- Hands ‑ on experience with digital channels (web, email, social).
- Proficiency with marketing technology and project management tools.
- Proven ability to manage cross ‑ functional projects.
- Flexible, generalist mindset with a willingness to jump in where needed.
Nice To Haves
- Background in life sciences, medtech, or regulated environments.
- Experience in a matrixed, multinational company.
- Familiarity with Microsoft Suite, Canva, Asana, CMS or email platforms.
- Strong organizational and visual communication skills.
- Passion for continuous improvement and operational excellence.
Responsibilities
- Lead Cross ‑ Functional Alignment & Strategic Coordination Translate stakeholder needs into clear, actionable plans with timelines Ensure alignment and smooth handoffs across teams and workstreams Represent Communications & Digital Marketing in planning discussions Build documentation, SOPs, and playbooks to create consistency across the team
- Strengthen Communications and Content Development Support and shape content including internal communications, digital channels, video, and stakeholder updates Provide editorial oversight and strategic messaging support Draft sensitive or high ‑ visibility communications as needed
- Drive Operational Excellence & Process Improvement Design and implement scalable workflows, templates, and processes Identify inefficiencies and develop repeatable solutions Manage and optimize the marketing technology stack and project management systems
- Support Digital Execution and Compliance & Quality Best Practices Jump in on website, email, social, or other channels during peak periods Manage selected digital marketing projects end ‑ to ‑ end Maintain processes that support GDPR, regulatory, clinical, and legal compliance Bring forward new digital trends, tools, and best practices.
Benefits
- Paid time off and paid volunteer time
- Medical, Dental, Vision and Flexible Spending Account
- Health Savings Account with Company Funded Contributions
- 401k Retirement Plan with Company Match
- Parental Leave and Adoption Services
- Health and Wellness Programs and Events
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
