Communications & Marketing Coordinator - Nutrition and Public Health Sciences - UTK

University of Tennessee•Knoxville, TN

3d•Onsite

About The Position

The Communications & Marketing Coordinator oversees communications, marketing, events, and related administrative support for the Department of Nutrition and Public Health Sciences (NPHS). Working with the department Community Relations Team, the coordinator develops, edits, designs, and distributes information and promotional materials for websites, newsletters, social media, and other channels. The role coordinates external communications with the CEHHS Marketing & Communications team and the University Alumni/Online Engagement team to follow college and university guidelines, including branding and accessibility requirements. The coordinator is responsible for maintaining the department website, handling external information requests, supporting recruitment initiatives, and coordinating communications work with student assistants. The position also coordinates departmental events and conference scheduling, promotional conference expenses, and selected donor and recognition initiatives. It provides administrative and financial backup support to departmental staff and faculty, including assistance with records, equipment inventory, technology lending, travel, invoices, time entry, procurement, printing, and general office needs. The department supports teaching, research, and outreach initiatives that promote population health and well-being and is committed to operational excellence, fiscal integrity, and collaborative support of faculty, staff, and students.

Requirements

Associate degree in Communications, Marketing, or a related field; experience may be substituted for education.
At least two years of administrative experience in an office or university setting involving communications, marketing, or website maintenance.
Ability to develop and execute digital and print marketing and communications strategies and plans.
Ability to develop and align messages for relevant audiences.
Knowledge of and ability to use Acrobat and social media platforms such as Facebook, Twitter, and Instagram.
Ability to design and/or maintain websites.
Proficiency with technology and software such as word processing, spreadsheets, and databases.
Ability to plan, organize, problem-solve, prioritize, and balance workloads across concurrent projects.
Ability to work independently without close supervision.
Ability to establish and maintain effective working relationships with employees, the public, faculty, and students.
Effective oral and written communication skills, including exceptional written, verbal, and visual communication skills.
Ability to maintain confidentiality of student and faculty information, including FERPA-related information.
Ability to analyze office procedures, recommend improvements, and implement changes.
Ability to extract, analyze, and transmit information from a variety of sources.
Must be legally authorized to work in the United States full-time without now or future need for employment-based visa sponsorship.

Nice To Haves

Bachelor’s degree.
Knowledge of university policies and procedures.
Knowledge of and ability to use university systems such as Banner and DASH.
Knowledge of and ability to use Canva, WordPress, and Adobe products such as Photoshop, InDesign, and Premiere Pro/Rush.
Creativity, innovative thinking, and attention to detail.
Photography and/or videography skills.
Knowledge of graphic design.

Responsibilities

Oversee department communications and coordinate with college and university communications teams to ensure compliance with policies and procedures.
Coordinate, create, edit, format, and distribute department informational and marketing materials, including press releases, newsletters, advertisements, website content, and social media posts.
Maintain the department website, including faculty biographies, department and program information, stories, and other web content, following branding and accessibility guidelines.
Coordinate the creation, editing, and printing of flyers, posters, banners, brochures, and other print materials with university and external printing providers.
Assist with marketing budget creation, tracking, advertising purchases, and purchasing card reconciliation.
Disseminate campus and department-wide communications to faculty and staff.
Coordinate or respond to external email information requests and inquiries.
Maintain department communications and marketing files, records, email list-servs, and mailing lists.
Coordinate communication schedules and work for student assistants.
Coordinate photo and video arrangements and permissions for websites, publications, promotional materials, and recruitment.
Manage departmental event and conference scheduling, including coordination with University Events and college schedulers as needed; assist with event and meeting setup.
Coordinate promotional conference expenses related to Nutrition and Public Health.
Coordinate or assist with donor and contributor recognition and other department recognition initiatives.
Provide backup administrative and financial support to department staff, including assistance with travel, invoices, time entry, procurement, and supplies.
Provide backup oversight of sensitive equipment and the technology equipment lending library, including conducting an annual inventory of sensitive equipment.
Provide administrative and clerical support to faculty, graduate assistants, and students in assigned program areas, and assist with student files and data as needed.
Refer travel, procurement, student, grant, and personnel requests to the appropriate department administrator.
Coordinate copying and printing requests, monitor assigned copiers and printers, and assist with science lab and classroom supplies and needs.
Provide backup support for other NPHS staff as needed.