Communications & Marketing Coordinator

Catholic Charities Diocese•San Diego, CA

About The Position

The Communications & Marketing Coordinator executes day-to-day communications and marketing activities under the direction of the Director of Communications & Marketing. The coordinator develops written, visual, digital, and print content; maintains social media channels; supports website and email communications; documents agency programs and events through photography and video; and coordinates promotional materials to increase awareness of Catholic Charities' mission, services, and impact. The role works across departments to ensure content is accurate, timely, accessible, and consistent with agency brand standards. The position supports the agency’s commitment to its mission, vision, and values, excellence, performance and quality improvement, measurable outcomes, and innovation. The employee must handle sensitive information professionally and follow agency policies for consent, confidentiality, and dignified, trauma-informed, mission-aligned storytelling. Travel to agency programs, events, and locations throughout the service area is required.

Requirements

Associate's or bachelor's degree in communications, marketing, journalism, media studies, graphic design, or a related field, or an equivalent combination of education and relevant experience.
Strong written and verbal communication skills.
Excellent attention to detail and organizational skills.
Ability to manage multiple projects and meet deadlines in a fast-paced environment.
Ability to handle sensitive information with discretion and professionalism.
Cultural sensitivity and ability to communicate respectfully with diverse populations.
Commitment to Catholic Charities’ mission, values, and principles of social justice.
Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
Ability to learn new communications technologies and follow established workflows for content review, approval, publishing, and archiving.
Valid California driver's license and current automobile insurance that meets agency requirements.
Reliable transportation for travel to agency programs, events, and locations throughout the service area.
Successful completion of a background check.
Submission of a portfolio or work samples demonstrating writing, social media content, graphic design, photography, or video production.

Nice To Haves

At least two years of experience producing communications or marketing content in a professional, nonprofit, internship, freelance, or academic setting.
Nonprofit or mission-driven communications experience.
Familiarity with graphic design tools such as Canva, Adobe Creative Suite, or similar platforms.
Proficiency with website content management systems, email marketing platforms, social media scheduling and analytics tools, and shared digital asset management systems.
Bilingual proficiency in English and Spanish.
CPR or First Aid certification.

Responsibilities

Assist the Director of Communications & Marketing in developing and executing communications and marketing initiatives.
Interview program staff, clients, volunteers, and partners as appropriate, and develop accurate, compelling stories about client experiences, program outcomes, services, and agency impact.
Create written content for newsletters, website updates, social media posts, flyers, and internal communications.
Maintain timely and accurate website content and support email communications, including newsletters, campaign messages, event promotions, and program updates.
Coordinate content approvals, test links and formatting, and review published materials for accuracy, accessibility, and brand consistency.
Manage the day-to-day social media publishing calendar by drafting, routing content for approval, scheduling and publishing posts, monitoring comments and messages, escalating sensitive or service-related inquiries, and maintaining a consistent presence.
Help create digital content, including graphics, short videos, reels, and stories for social media and online campaigns.
Track and report key performance indicators for social media, website, email, and campaign activity; identify engagement trends; and recommend practical adjustments.
Assist with planning and executing photo shoots and video recordings at agency programs, events, and locations; capture photos and videos aligned with brand standards and storytelling goals.
Assist with basic video editing and production for promotional, educational, and storytelling purposes.
Assist in designing flyers, posters, digital graphics, presentations, and other marketing materials, ensuring adherence to agency branding and visual guidelines.
Support promotional efforts for agency campaigns, events, and initiatives through print and digital assets.
Maintain media contact lists and assist with drafting press releases, media advisories, talking points, and organizational background materials.
Monitor news coverage and coordinate approved media inquiries and interview logistics with the Director of Communications & Marketing.
Obtain and document appropriate consent before capturing or publishing client stories, photographs, or video; protect confidential and identifying information; and follow agency storytelling policies.
Coordinate with program staff to identify communications needs and storytelling and promotion opportunities.
Assist with maintaining organized digital libraries of photos, videos, and content.
Maintain communications calendars, project files, production schedules, and approval records; coordinate deadlines with program staff, vendors, and internal reviewers; and provide administrative support for purchasing, printing, event promotion, and other communications activities.
Perform other duties as assigned.