Communications Manager (03907)

State of Montana•Helena, MT

19h•Onsite

About The Position

The Teachers’ Retirement System (TRS) serves active and retired teachers and educators in the State of Montana. Its primary purpose is to administer their pension plan, which includes payment of retirement benefits, collection of member contributions, enrollment of new members, and other activities necessary for TRS operations. In this position, you will primarily work onsite in Helena, with the possibility of limited telework being considered in the future once you are fully trained. Specific conditions will be outlined as part of the job offer and must adhere to state policy. We are looking for a highly organized, professional individual with experience writing and editing complex documentation in a highly regulated environment, who demonstrates strong attention to detail and adaptability as priorities evolve. The Communications Manager works closely with the TRS senior leadership team to plan, create, and maintain all forms, fact sheets, policy documents, reports, and web content necessary for TRS operations, as well as presentations and videos designed to educate members, employers, and the public about TRS. This role requires the technical aptitude to learn and effectively use technical tools and processes that support TRS communications and documentation management. This position also supervises one staff person.

Requirements

Bachelor’s degree in Communications, Marketing, Public Relations, Journalism, Technical Communications, Education, or a related field appropriate to the position
At least two years’ experience in communications, technical writing, training, or similar roles.
Strong writing, editing, and document formatting skills
Ability to manage multiple deadlines at once
Experience speaking in front of an audience and/or giving educational presentations
Experience conducting webinars or online meetings with Zoom or Microsoft Teams
Personnel management skills, including the ability to set effective goals, delegate tasks and provide constructive feedback
Advanced knowledge of Microsoft Office applications, especially Word, Excel, PowerPoint
Ability to learn technical tools and processes that support TRS communications and documentation management.

Nice To Haves

Experience writing and editing complex documentation in a highly regulated environment
Strong attention to detail and adaptability as priorities evolve
Experience with Adobe Creative Suite applications, including InDesign and Acrobat Pro
Experience with documentation management and version control methodologies
Web content management, with basic knowledge of HTML, CSS, and responsive web design
Experience with video and photo editing tools (e.g., Camtasia, Premiere, Photoshop), as well as tools for creating graphics and visual aids (e.g., SnagIt, Canva)
Experience with print and mail production

Responsibilities

Create and revise TRS forms, documents, reports, and other materials, ensuring meticulous version control is maintained through effective document tracking methodologies.
Oversee the work of a Communications Specialist and delegate tasks to ensure internal and external deadlines are met.
Work collaboratively with TRS legal counsel, leadership team, subject matter experts and others to implement regulatory changes, achieve Board objectives, and expand TRS communication and outreach efforts.
Prepare and publicly post information about each meeting of the Teachers’ Retirement Board.
Follow legislative changes and work with the Executive Director to disseminate information during and after each session of the Montana Legislature.
Ensure public-facing web content and digital media meet ADA / Section 508 accessibility standards.
Keep up to date on emerging technologies as they relate to TRS communications and documentation management.