Communications Manager - BA Americas

Continental•Fort Mill, SC
•Hybrid

About The Position

The Communications Manager, BA Americas leads strategic and operational internal communications across Continental’s Tires group in the Americas, with a strong focus on Fort Mill, the Americas headquarters. The role translates business priorities into clear, timely, measurable, and engaging communications for employees, leaders, and regional stakeholders. The position combines strategic advising and planning with hands-on execution across communication channels, projects, employee programs, events, and leadership moments. It also supports alignment between regional and global communications and manages agencies, vendors, and content partners as needed.

Requirements

  • Bachelor’s degree in Business, Communications, Marketing, or a related discipline.
  • At least 5 years of communications experience.
  • Experience in internal communications, corporate communications, or employee engagement.
  • Ability to think strategically while executing detailed communications plans.
  • Strong ownership, accountability, follow-through, and independent judgment.
  • Strong project management skills, including management of timelines, dependencies, stakeholders, and competing priorities.
  • Proactive planning skills, including the ability to anticipate needs and risks.
  • Strong writing, editing, storytelling, presentation, and message-development skills.
  • Ability to confidently advise and influence leaders and stakeholders.
  • Strong attention to detail and commitment to polished, accurate work.
  • Comfort working with ambiguity and moving projects forward without having every answer upfront.
  • Strong problem-solving skills and resourcefulness.
  • Ability to use data, feedback, and KPIs to evaluate communications effectiveness.
  • Curiosity and adaptability with communications tools, digital platforms, templates, analytics, and emerging technologies.
  • Ability to work across functions, regions, and cultures while maintaining message consistency and audience relevance.
  • Legal authorization to work in the United States.

Nice To Haves

  • At least 7 years of related professional experience.
  • Graphic design proficiency.

Responsibilities

  • Lead, develop, and execute strategic internal communications for the Americas region, using storytelling across multiple channels.
  • Build and maintain communication plans, including crisis communications, project trackers, and timelines; anticipate stakeholder needs, risks, and dependencies.
  • Advise leaders and stakeholders on communications strategy and engage with them regularly.
  • Lead major employee teams, projects, events, and leadership moments, including the US Corporate Social Responsibility team, All Employee Meetings, and other regional leadership events.
  • Establish KPIs, use insights and measurement, and connect communications activities to measurable outcomes for continuous improvement.
  • Support regional and global alignment and ensure communications needs are met in both directions.
  • Manage agencies, vendors, and content partners as needed.

Benefits

  • Relocation assistance.
  • Immediate benefits.
  • Robust total rewards package.
  • Paid time off.
  • Volunteer time off.
  • Tuition assistance.
  • Employee discounts, including tire discounts.
  • Competitive bonus programs.
  • 401(k) match.
  • Diverse and inclusive work environment with more than 20 employee resource groups.
  • Hybrid work.
  • Employee assistance program.
  • Future growth opportunities, including personal and professional growth.
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