Communications Manager

Acrisure • Oklahoma City, OK

10d • Onsite

About The Position

This role sits at the intersection of employee experience and client trust – responsible for the stories we tell inside our walls and the messages that reach the employers and businesses we serve. You will be a primary owner of high-visibility internal communications – from executive messaging and change management campaigns to culture content and company-wide announcements – while also supporting client-facing communications that reinforce Auris's credibility, trust, and service commitment. You are comfortable writing for a COO and for a CSR in the same week. You understand that in a payroll SaaS environment, what we say (and how fast we say it) directly affects client confidence and employee performance. This role is right for a communicator who is disciplined but creative, can manage multiple fast-moving workstreams, and brings a builder's mindset to a function that is still scaling.

Requirements

• 5-7 years of communications experience, with a demonstrated track record in internal communications, corporate communications, or a closely related function.
• Exceptional writing ability across formats and audiences, from executive memos to Teams announcements to client notifications.
• Experience in SaaS, fintech, HR tech, or payroll strongly preferred; you understand the stakes when communications touch employee paychecks or client trust.
• Proven ability to manage multiple projects simultaneously in a fast-paced environment without losing quality or missing deadlines.
• Experience working with or ghostwriting for senior leaders; comfort navigating different voice profiles and communication styles.
• Familiarity with intranet platforms, email deployment tools, and project management systems (experience with Axero, HubSpot, or Wrike a plus).
• Collaborative, low-ego, and highly organized – able to work across teams and follow through without heavy hand-holding.

Nice To Haves

• Experience with Axero, HubSpot, or Wrike

Responsibilities

• Develop and execute internal communications plans for company initiatives, product launches, leadership announcements, and organizational changes.
• Ghost-write executive communications reflect each leader's voice and land with clarity and credibility.
• Own content production for MyAuris (our company intranet), including culture content, news updates, program spotlights, and team features.
• Manage change management communications for technology transitions and process rollouts affecting front-line employees and field teams.
• Lead messaging strategy for employee programs, including peer recognition, culture initiatives, and cross-functional campaigns.
• Partner with various stakeholder groups to align internal messaging with business priorities and timelines.
• Maintain a consistent editorial calendar and communications rhythm across channels, ensuring employees hear about what matters.
• Develop communications frameworks, templates, and playbooks that improve speed and consistency across the team.
• Draft client-facing communications for service updates, system changes, compliance notifications, and proactive outreach from the Auris team.
• Support crisis and incident communications, including holding statements, client notifications, and internal briefings aligned to our Incident Response framework.
• Collaborate with Client Success and Operations to develop messaging that reinforces trust and reduces client anxiety during transitions or issues.
• Write and maintain client communication templates that front-line teams can deploy quickly and consistently.
• Ensure tone, accuracy, and timing of all client communications meet Auris standards and reflect our commitment to unreasonable hospitality.

Benefits

• Competitive compensation and performance incentives
• Comprehensive benefits package
• Collaborative, mission-driven culture with high visibility and impact
• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed