Communications Manager, AI Products

Meta•Los Angeles, CA

1d•$146,000 - $206,000

About The Position

Meta is seeking an experienced Communications Manager to lead storytelling for consumer AI products from Meta Superintelligence Labs, including Muse, Meta’s personal AI agent, and Meta AI, its globally used assistant. The role drives the US consumer AI product narrative, sets communications strategy, leads product launches, and shapes how national technology, consumer, and business press understand Meta’s direction in personal superintelligence. The position also serves as communications counsel to Meta Superintelligence Lab product leadership. It is full-time and US-based.

Requirements

Bachelor’s degree in Communications, Journalism, or a related field, or equivalent experience.
At least 8 years of communications experience, focused on consumer technology products in the US market.
Experience leading consumer software or AI product launches.
Knowledge of generative AI concepts, trends, and innovations.
Experience translating complex technical details into clear written narratives, press materials, and social copy.
Established relationships with national technology, consumer, or business press.
Experience leading communications strategy end to end.
Experience counseling senior leaders and independently driving complex cross-functional conversations.
Experience prioritizing competing workstreams based on impact, deadlines, and stakeholder needs.

Nice To Haves

Experience with social-first storytelling, creator partnerships, and influencer engagement.
Experience implementing responsible, ethical AI practices, such as risk assessment, bias mitigation, and quality and accuracy reviews.
Ability to integrate AI tools to optimize or redesign workflows and drive measurable impact, such as efficiency gains or quality improvements.
Experience managing a portfolio of competing priorities with flexibility to pivot quickly.
Experience communicating research or model capabilities alongside consumer product narratives.
Experience managing product-related issues involving privacy, data access, safety, or trust in consumer technology.
Ongoing AI skill development, such as prompt/context engineering or agent orchestration, and staying current with emerging AI technologies.
Experience communicating about AI assistants, AI agents, or foundation models.

Responsibilities

Lead communications strategy for Meta Superintelligence Lab’s consumer AI products, including Muse and Meta AI, by setting clear objectives and measures of success.
Lead major product launches end to end, including narrative, materials, press and social strategy, briefings, demos, embargo management, and measurement.
Advise product, research, and business leadership on positioning, media engagement, and issues management.
Shape responsible communications about AI capabilities, including privacy, data access and permissions, and safety, in partnership with Policy, Legal, Research, and Product teams.
Drive social-first and creator storytelling that highlights real-life use of Muse and Meta AI.
Build and steward senior relationships with technology, consumer, and business journalists, analysts, and creators.
Partner with Product, Research, Marketing, Policy, Legal, and the broader Meta Communications team, and influence launch planning.