Communications Manager

Tommy's•Holland, MI

52d•Onsite

About The Position

Tommy's is seeking a Communications Manager to develop and implement communications content and materials to be deployed across a variety of channels for both internal and external audiences. This role will curate content for publication across multiple forms of media (e.g. email, intranet, social media, digital signage and video), which requires liaising between (1) the initiative's subject matter experts to gather detail, write and/or edit the messages and (2) the Marketing team's creative and digital functions to oversee execution of insightful communications and corporate messaging. The ideal candidate will be an expert writer and content creator who is self-motivated and goal-oriented to help drive growth and awareness of our thriving business.

Requirements

Bachelor's degree in marketing, public relations, communications or related field
Proven experience as a communications professional in a corporate environment
Business-related experience with social media platforms and proper communication strategies for each of the major platforms
Excellent written and oral communication skills
Process-oriented and strong collaborator with ability to communicate and manage well at all levels of the organization and across various departments
Strong organizational and time management skills; ability to multitask and prioritize workload
Highly adaptable with strong problem-solving and critical thinking skills; ability to exercise good judgment and make sound data-backed decisions
High level of integrity and dependability with a strong sense of urgency and results-orientation
Views customer care as high priority; exhibits a positive can-do attitude
Displays a strong initiative and drive to identify gaps and fill them

Nice To Haves

Experience working within project management software systems and CRMs a plus
Technical savvy and proficient in Microsoft Office; experience within database systems a plus

Responsibilities

Create, manage and deliver all formal corporate communications, maintaining the voice of both the brand and the owners in a professional, informative, and thorough style
Draft corporate communications to internal and external stakeholders including Franchise Partners, vendors, industry outlets, etc.
Create press releases and other mass media announcements related to our various business channels and activities, track and report results through PR software
Collaborate with key stakeholders to lead the creation, maintenance, and sharing of Electronic Press Kits (EPKs) as needed for strong media relations and business needs
Facilitate the communication related to new site openings, including the sharing of EPKs with local media and the coordination of on-site interviews and media days, be present when needed
Maintain accurate communication / email lists for various internal and external teams across various technology platforms
Manage weekly newsletters for the Franchise Community
Write all award applications and communicate outcomes
Track, report and archive all media events
Serve as the subject matter expert for employees / departments and provide support in the crafting of professional messages and announcements across a variety of functions internally and externally
Manage sensitive information in a professional, confidential, and secure manner both internally and externally
Public speaking on behalf of the brand when needed
Other duties as assigned; duties and responsibilities may change at any time with or without notice

Benefits

Base pay and eligibility for annual profit-sharing bonus
Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance
Dependent Care FSA with on-site Daycare options
401k match and complimentary financial planning services
Paid time off and paid holidays
Opportunity for continued education and tuition assistance
Valuable learning and development program
Significant ability to grow internally for motivated and strong performing team members
Fun, energetic, family-oriented work culture with an emphasis on team member morale
Growing nationwide brand / presence