Communications Manager

Verkada•San Mateo, CA

6d•$115,000 - $160,000

About The Position

Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees. We're looking for a Communications Manager who is genuinely passionate about AI’s real-life impact on people and places and wants to communicate Verada’s story with the world. This is someone who knows instinctively where Verkada fits in the news of the day and who understands the importance of communications in earning and maintaining brand trust. You'll join a small but mighty communications team where everyone rolls up their sleeves, owns projects end-to-end, and moves with urgency.

Requirements

5-7 years of communications experience in-house at a tech company and/or at an agency with serious B2B/enterprise clients with a strong media relations track record.
Vertical storytelling instincts. A fast, credible student of the industries Verkada serves who can understand where our products make an impact and turn that into a pitch.
Writing that earns trust. Clear, concise, and human prose, even when explaining a complex or nuanced topic.
Sound judgment under pressure. Someone who can prioritize well when everything feels urgent and knows the difference between fast and sloppy.
A builder mentality. We're a lean, collaborative team where everyone contributes ideas, owns outcomes, and isn't afraid to experiment.

Nice To Haves

Experience in enterprise SaaS or adjacent B2B verticals.
Experience with research-driven storytelling and proprietary data initiatives.
Familiarity with crisis communications and issues management.
Experience supporting a company through a period of high growth.

Responsibilities

Drive our proactive media strategy across business, technology, trade, and vertical press.
Develop vertical narratives that connect Verkada's technology to real problems in the real world (rising retail crime, warehouse safety compliance, school security, healthcare facility management, and more) and pitch them with specificity and conviction to the reporters covering those beats.
Build and maintain relationships with reporters covering enterprise tech, AI, physical security, and the industries we serve.
Write across formats: press releases, pitches, bylines, briefing documents, messaging frameworks, op-eds, talking points, FAQs.
Prepare spokespeople for media with interview prep, message development, and ongoing coaching.
Monitor the news cycle and respond quickly and strategically to breaking developments – whether that's a surge in retail crime, a workplace safety incident, or a shift in the regulatory landscape.
Use AI tools to do your job better and more efficiently.