Communications Manager

Premera Blue Cross•Mountlake Terrace, WA

19d•Hybrid

About The Position

Join Our Team: Do Meaningful Work and Improve People’s Lives Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare. Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we’re able to better serve our customers. It’s this commitment that has earned us recognition as one of the best companies to work for. Learn more about our recent awards and recognitions as a greatest workplace. Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: https://healthsource.premera.com/ . Plan, develop, and implement communications and marketing materials that advance Premera’s goals, with a focus on healthcare providers. Consult with business partners and leaders to develop content, identify appropriate communication strategies, develop and execute communication plans, and use communications to help manage change. Provide guidance to leaders across the organization in creating effective communications for internal or external use. This highly visible role uses communications to raise awareness of company goals, important projects, and corporate strategy, and helps protect and manage the company’s reputation.

Requirements

Bachelor's degree in English, Communications, Journalism, Public Relations, Marketing or Business or four (4) years’ work experience. (Required)
Five (5) years of progressive responsibility in communications. (Required)
Experience managing communication projects or initiatives. (Required)
Public speaking experience. (Required)

Nice To Haves

Communications or public relations experience. (Preferred)
Strong computer skills including Microsoft 365 suite. (Preferred)
Strong multimedia and writing skills. (Preferred)
Regulated industry or healthcare experience. (Preferred)

Responsibilities

Plan, develop, create, edit, implement, and evaluate effective communications to accomplish business objectives, which may include: communications strategies, content development, creative direction, writing and editing of print, online, social media, video, or presentation materials; leadership communications support (speechwriting, major communications, board presentations, etc.); corporate storytelling, earned and sponsored content, press releases, crisis communications, and issues management.
Consult with executives and employees on projects and initiatives about how communications can support their goals and objectives.
May serve as internal or external company spokesperson, in collaboration with marketing and communications leadership.
Develop and maintain strong relationships inside and outside the company, which may include media, community groups, producers, providers, etc.
Advance and protect Premera's reputation, and ensure that messages are consistent in voice, tone, and messaging.
Oversee and maintain accountability for content and functionality of intranet sites (internal company news) or corporate blogs and newsletters (external) and social media (owned channels).
Maintain an editorial calendar, edit content from contributors, analyze site metrics, survey readers, and make recommendations for future improvements.
Partner with communication staff, employees, and contract writers to ensure effectiveness and consistency of messages and communication plans. May include overseeing external media agencies.
Apply creative and technical skills to develop and produce communication content that is engaging and meets objectives of communication efforts.
Work with creative design, video, or web designers as needed to oversee materials.
Research trends to continually work toward best-in-class communication vehicles and tools.
Stay current by exploring and incorporating interactivity/social channels of communication.
Oversee communications calendar and ensure strategic coordination and implementation for both internal and external audiences of all communications plans and activities.
Write speeches, talking points, and support executives with various communications tactics and strategies as needed. This may include community engagement, speaking opportunities, and industry events.
Support additional team projects as needed.

Benefits

Medical, vision, and dental coverage with low employee premiums.
Voluntary benefit offerings, including pet insurance for paw parents.
Life and disability insurance.
Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.
Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.
Generous paid time off to reenergize.
Tuition assistance for both undergraduate and graduate degrees.
Employee recognition program to celebrate anniversaries, team accomplishments, and more.
Commuter perks make your trip to work less impactful on the environment and your wallet.
Free convenient on-site parking.
Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.
Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.
Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.
Challenge someone to a game of shuffleboard or ping pong while on campus.