Communications Manager, Global Sales Enablement

Cisco•Austin, NC

1d•Remote

About The Position

The Content, Experience and Communications team (CXC) unifies brand, content build, design, production, learning, and communication into a seamless, collaborative function that delivers a consistent, connected enablement experience driving clarity, engagement, adoption, and sales alignment across Splunk's GFE (Global Field Enablement). The team handles Content Build & Production, Instructional Experience Design, Video & Broadcast Production, UX, Platform & Digital Experience, Internal Brand & Creative Media, and Internal Communications & Engagement. Our purpose is to: Unify creative, build, production, internal brand, UX (user experience), and communications; Create impactful cohesive enablement experiences; Ensure brand and messaging alignment and consistency across all enablement touchpoints; and Elevate strategic messaging and priorities. Our team helps bring together experience strategy, creative direction, communications, and digital engagement to shape how the global sales organization accesses, navigates, and engages with enablement resources. We're a tight-knit team of 9 who come together every week and truly operate as one. We lean into each other's strengths, freely share what we know, and never hesitate to jump in and help-because that's what makes us successful. Full of creativity, ideas, collaborative energy, and real care for one another - our team is the production powerhouse for GFE. We are seeking a strategic communications specialist to drive engagement and adoption of key initiatives across our global sales organization. This role is ideal for a forward-thinking communicator who thrives in a fast-paced environment and excels at leveraging AI-driven tools to translate complex information into compelling, accessible narratives. You will partner with a dynamic team to ensure our field remains informed, highly engaged, and equipped to succeed through data-backed communication strategies.

Requirements

Bachelors Degree and 5+ years of experience in Communications roles
Experience in supporting communications for sales teams and familiarity with sales enablement, field operations, or technology environments.
Proven experience in internal communications, marketing, or a related field with strong editorial judgment and a track record of adopting new technologies.
Excellent written and verbal communication skills; ability to write, edit, and publish independently, utilizing AI productivity tools to enhance efficiency and output quality.
Demonstrated ability to manage multiple projects simultaneously while maintaining high standards and meeting strict deadlines.
Strong organizational and project management skills, with experience using digital collaboration and workflow management systems.
Ability to influence and communicate effectively across all levels of leadership, backed by data-driven insights.
Collaborative mindset with a customer-centric approach to internal audiences.

Nice To Haves

Proficiency with communication platforms, AI-driven content creation tools, and advanced measurement/analytics suites.

Responsibilities

Develop and execute integrated communication strategies for enablement programs, product launches, and organizational initiatives, utilizing generative AI to tailor messaging for diverse global audiences.
Create high-impact content across email, digital platforms, video, and social channels, employing AI-assisted writing tools to optimize clarity, tone, and engagement levels.
Partner cross-functionally with GFE teams, product, sales operations, and corporate communications to align messaging and storytelling, using AI-driven sentiment analysis to refine change management efforts.
Identify communication gaps and proactively recommend solutions; utilize advanced analytics and AI-powered reporting tools to measure engagement, derive actionable insights, and iterate on strategy.
Build and optimize communication channels and cadences, leveraging predictive analytics to determine the most effective mix of top-down, peer-to-peer, and grassroots communication.
Collaborate with the broader employee communications team to maintain consistency with corporate messaging while utilizing automated content-tagging and distribution tools for field-specific personalization.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
grants of Cisco restricted stock units
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) (exempt)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
annual bonuses
performance-based incentive pay on top of their base salary