Communications Lead

FedEx Dataworks • Memphis, TN

8d • $120,000 - $126,000 • Remote

About The Position

This role offers the opportunity to make a meaningful impact across the communications function for a strategic communicator who enjoys variety, collaboration, and solving new challenges. As Communications Lead, you'll support a broad range of internal and external communications initiatives—including executive messaging, employee communications, social media, media relations, and corporate storytelling. You'll partner closely with cross-functional teams to develop clear, compelling communications that strengthen our brand, engage employees, and support business priorities. What sets this role apart is the opportunity to connect communications with measurable business outcomes. You'll help monitor the performance of communications and marketing efforts through analytics, reporting, and campaign insights, ensuring our strategies are informed by data and continuously improving. No two weeks are the same, and you'll have the opportunity to contribute across a wide variety of high-impact projects.

Requirements

• 3–5 years of experience in corporate communications, public relations, employee communications, or a related field.
• Experience supporting both internal and external communications initiatives.
• Exceptional writing, editing, and storytelling skills with the ability to adapt messaging for different audiences and communication channels.
• Strong project management skills with the ability to balance multiple priorities and meet deadlines.
• Experience using analytics and reporting tools to evaluate communications performance and inform decision-making.
• Collaborative mindset with the ability to build relationships across teams and influence stakeholders at all levels.
• Self-starter who thrives in dynamic environments and can quickly understand business priorities while delivering high-quality work.
• Bachelor's degree/equivalent.
• Five (5) years directly related experience.
• Demonstrated experience in institutional or corporate communications with an emphasis on communication planning/analysis and exposure to print and non-print media strategies.
• Ability to study complex data and broad business strategy and convert into practical, creative and effective communication strategies.
• Highly proficient analytical, problem-solving, organization, creativity, grammar, writing and human relations/relation management skills.

Responsibilities

• Develop and execute communications across multiple channels, including employee communications, executive messaging, social media, media materials, presentations, and corporate messaging.
• Support communications initiatives aligned with business objectives and organizational priorities.
• Create messaging frameworks, talking points, briefing materials, and communication assets that ensure consistency across audiences and platforms.
• Monitor and analyze communications performance, including social media engagement, website analytics, campaign performance, and other key metrics to measure effectiveness and identify opportunities for improvement.
• Build dashboards and reports that provide visibility into communications initiatives, project milestones, and business impact.
• Partner with communications, marketing, and business stakeholders to deliver integrated campaigns and ensure alignment across functions.
• Manage multiple priorities in a fast-paced environment while maintaining exceptional quality and attention to detail.

Benefits

• Equal Opportunity Employer including, Vets/Disability
• Know Your Rights
• Pay Transparency
• Reasonable accommodations for qualified applicants or employees with disabilities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level