Communications Intern

The Ottawa Food Bank•Ottawa, ON

21h•Onsite

About The Position

The Ottawa Food Bank is seeking a Communications Assistant / Intern to join our Communications Team through the Canada Summer Jobs (CSJ) 2026 program. This position is funded through Canada Summer Jobs (CSJ), part of the Government of Canada’s Youth Employment and Skills Strategy (YESS). CSJ provides youth aged 15 to 30 with paid, full-time work experiences that support skills development and successful entry into the labor market. CSJ program objectives include: Providing quality work experiences for youth, Improving access to employment for youth facing barriers, and Supporting the development of transferable employability skills. This position has been created specifically for CSJ funding and would not otherwise be fully resourced. Reporting to the Manager, Communications, the Communications Intern will support the development and implementation of communications strategies that enhance the Ottawa Food Bank’s visibility, engagement, and storytelling. This role is ideal for a creative, detail‑oriented individual with a strong interest in social impact communications, digital media, and community engagement. The intern will collaborate with the Communications team to produce engaging content across digital, print, and internal channels.

Requirements

Currently pursuing or recently completed a degree/diploma in Communications, Marketing, Public Relations, Journalism, or a related field
Outstanding written and verbal communication skills
Strong understanding of social media platforms and digital engagement strategies
Proficiency with Microsoft 365 (Outlook, Word, Excel, PowerPoint, SharePoint)
Strong organizational skills and attention to detail
Ability to manage multiple projects independently and collaboratively
Fluency in English and French (spoken and written) is required

Nice To Haves

Previous internship or related experience in communications or marketing
Experience using Canva, WordPress, and Adobe Creative Suite (Premiere, Photoshop, InDesign, Illustrator)
Familiarity with social media scheduling tools such as Hootsuite
Experience with analytics and performance reporting tools such as Google Analytics

Responsibilities

Draft and edit engaging communications materials in both official languages, including newsletters, blog posts, event listings, video scripts, and social media content
Assist in developing compelling stories that highlight Ottawa Food Bank programs, partners, and community impact
Support the creation of posters, FAQs, signage, and other public‑facing communications materials
Develop, schedule, and publish social media content across platforms (Instagram, Threads, Facebook, LinkedIn)
Monitor engagement and respond to comments and messages to foster community connection
Support accessibility and search engine optimization (SEO) best practices in digital content
Track and report on digital performance and engagement metrics (Google Analytics experience is an asset)
Support timely updates to the Ottawa Food Bank website (WordPress experience is an asset)
Update and maintain media contact lists
Track media coverage and compile reports on Ottawa Food Bank activities
Ensure brand consistency across all communications materials
Support the promotion of fundraising, marketing, and community engagement events
Capture photos and videos during events for use in digital communications
Support the creation of visual assets using Canva and Adobe Creative Suite tools
Maintain communications calendars and scheduling tools
Assist with internal newsletters and staff updates
Provide administrative support to the Communications Manager and team
Assist with preparing presentations and reports for internal and external stakeholders