Communications Intern

Cape Fear Public Utility Authority • 235 Government Center Drive, NC

4d

About The Position

This is a yearlong internship with CFPUA's Communications Department, working 19 hours per week. The intern will support a project to assess and strengthen internal communications across CFPUA. The project will identify gaps in how information is shared, recommend effective communication channels, and create content to keep employees informed and connected. It will consider the needs of employees across departments and work locations, including both office and field settings.

Requirements

• Currently enrolled in an associate or bachelor's degree program with a course of study in Communications, or a recent graduate.

Responsibilities

• Review existing internal communications materials, channels, and practices.
• Gather input from employees and department representatives about information needs, communication preferences, and barriers to accessing information.
• Identify communication gaps and recommend channels and approaches, considering employee access, ease of use, cost, and staff capacity.
• Develop an internal communications content calendar.
• Interview employees and create content such as employee spotlights, department profiles, organizational updates, and announcements.
• Produce supporting photographs, graphics, or other visual materials using approved tools, and adapt content for recommended channels.
• Incorporate staff feedback and prepare content for approved distribution.
• Present findings and prioritized recommendations with suggested implementation steps.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: Associate degree