Communications & Engagement Manager

Big Brothers Big Sisters of Central CarolinasCharlotte, NC
$55,000 - $65,000Hybrid

About The Position

Big Brothers Big Sisters of Central Carolinas (BBBSCC) is seeking a strategic, creative, and mission-driven Communications & Engagement Manager to lead the organization's storytelling, engagement strategies, and communications that inspire volunteerism, strengthen donor relationships, cultivate corporate partnerships, and elevate community awareness. This role serves as the organization's engagement architect; designing communications that move individuals, volunteers, donors, partners, and community members from awareness to action. Working collaboratively across the organization, the Communications & Engagement Manager ensures every story, campaign, and communication advances BBBSCC's mission and supports measurable growth in community engagement and philanthropic investment.

Requirements

  • Bachelor's degree in Communications, Marketing, Public Relations, Journalism, or related field, or equivalent work experience.
  • Three or more years of communications, marketing, nonprofit, or related experience.
  • Exceptional writing, storytelling, editing, and project management skills.
  • Experience with photography, video production, graphic design, and social media management.
  • Strong organizational skills with the ability to manage multiple projects simultaneously.
  • Ability to build collaborative relationships across departments and with external partners.

Nice To Haves

  • Experience in nonprofit communications or fundraising.
  • Experience with donor stewardship and engagement communications.
  • Familiarity with website management, CRM platforms, and email marketing tools.

Responsibilities

  • Lead the development of compelling stories and creative assets that strengthen BBBSCC's brand and inspire engagement.
  • Develop communications that intentionally move stakeholders through meaningful engagement journeys.
  • Manage BBBSCC's digital presence to increase awareness and inspire action.
  • Measure communications effectiveness and identify opportunities for continuous improvement.

Benefits

  • Flexible schedules
  • Generous paid time off
  • Group health insurance
  • Retirement plan
  • Long-term disability
  • Short-term disability
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