Communications Director - San Jose, CA, US

Neat

1d•Hybrid

About The Position

We are looking for an experienced, proactive, and dynamic communications professional to develop and execute Neat’s communications strategy and programs. This role is pivotal in ensuring Neat stakeholders feel informed, connected, and aligned with our company, offering, culture, and leadership. The ideal candidate is a communications generalist (executive, internal, and external) with experience directly supporting a CEO and drafting communications in their unique voice. This candidate is experienced and strategic, but also a high-velocity “doer”, acting as a team of one for the time being with support from the VP of marketing, cross-functional social and content team under Brand, and media agencies. They have a track record of producing high-impact, engaging content for all-hands meetings; supporting executive and change communications in a high-growth environment; developing effective company-wide communications; and managing PR agencies.

Requirements

10+ years of experience in corporate communications in a global context, preferably within a high-growth technology company.
Proven ability to partner with and provide communications for C-level executives, particularly CEOs.
Ability to draft communications in a CEO’s unique voice.
Demonstrated expertise in virtual event production, specifically global All Hands meetings, including content strategy, technical execution, and speaker management.
Experiencing effectively hiring and managing PR agencies in a variety of regional markets.
Exceptional writing, editing, and storytelling skills with the ability to translate complex business and technical topics into clear, engaging content.
Meticulous in everything from copy editing to meeting logistics.
Ability to deliver polished, top-down communications, while maintaining a warm, friendly tone.
Experience and enthusiasm for using generative AI in ideating and drafting communications.
Experience operating in a highly distributed, global workforce.
Experience with corporate financial events.
A resourceful, high-velocity, proactive, self-starter mentality.

Responsibilities

Develop and manage the overall communications calendar, aligning messages and timing with business priorities and initiatives.
Own the communications execution for product launches and other company milestones such as executive transitions, reorgs, and office openings.
Draft, curate, and distribute content across various channels (intranet, email, Slack, video, executive social) to maximize reach and effectiveness.
Partner directly with CEO (and other executives as needed) to develop and refine internal messaging, announcements, and thought leadership, ensuring a consistent and authentic voice.
Develop a cadence of CEO communications (regular CEO Slacks and social posts, for example), underpinned by an efficient process for ideating, drafting, and seeking approvals on these communications.
Proactively ensure top executives are supported and benefit from your expertise as they seek to make cross-functional announcements.
Own the end-to-end strategy, content development, and production of the company's global All Hands meetings, ensuring a high level of engagement and professional execution for our distributed audience.
Develop compelling themes, presentation materials, and technical logistics, as well as manage speakers to deliver a seamless, high-quality experience.
In cooperation with local field directors, select, onboard, manage, and offboard PR agencies or freelancers in key markets.
Funnel announcements and narratives to the agencies, brainstorm concepts, ensure accountability and narrative alignment.
Select, train, manage, and prepare spokespeople.
Draft press releases for announcements; confer with content/campaigns team and VP of marketing on announcement strategy.
Support VP of Marketing in industry analyst relations during AR crunch times (major industry tradeshows, annual Analyst Summit).