Communications Director

National Children's Advocacy Center•Huntsville, AL

12d•Onsite

About The Position

The National Children’s Advocacy Center (NCAC) is seeking an experienced Communications Director to develop, implement, and oversee a comprehensive communications strategy that advances NCAC’s mission, visibility, and impact. This is a senior leadership opportunity for a compassionate, highly innovative, self-motivated, and self-disciplined professional who is passionate about supporting the NCAC’s mission to champion and strengthen the global response to child abuse. As a member of our team in Huntsville, AL, you will serve as the organization’s communications strategist and practitioner and be accountable for brand stewardship, media relations, crisis communications, public affairs, marketing, and digital engagement. You will ensure that all communications are aligned, accurate, and effectively convey the organization’s work, particularly in areas involving complex and sensitive subject matter. Additionally, you will collaborate closely with executive leadership, all NCAC departments, and external partners (local, national, and international) to strengthen public trust, increase awareness, and position the organization as a national leader in its field.

Requirements

Bachelor’s degree in Communications, Public Relations, Marketing, or related field required
Minimum of five years of professional experience serving as a practitioner and leading teams in communications, public relations, public affairs, or a related field
Minimum of five years of professional experience in a senior leadership role
Experience developing marketing materials
Expertise in crisis communications and issues management
Proficiency in Microsoft Office Suite
Possess exceptional writing, editing, and public speaking skills
Proven communications strategist with crisis communications expertise
Manage sensitive and confidential situations with tact, professionalism, and diplomacy
Lead with a creative, adaptable, and solutions-oriented approach
Demonstrate the ability to think strategically and execute effectively in a fast-paced environment
Establish and maintain effective working relationships, with the ability to collaborate across diverse teams
Demonstrate the ability to manage multiple priorities and deadlines under pressure
Exercise sound judgment, discretion, and professionalism when handling sensitive topics
Demonstrate technical proficiency in CRM systems (e.g., DonorPerfect), design tools (Canva/Adobe), and digital collaboration platforms.
Possess extensive knowledge of/experience with Microsoft Office Suite and Constant Contact
Must possess a valid U.S. driver’s license

Nice To Haves

Master’s degree preferred
Experience in a nonprofit, public-sector, or mission-driven organization
Experience working with sensitive or complex subject matter
Previous experience supporting executive leadership or boards
Experience managing communications teams and cross-functional initiatives
Professional Certification (APR, CMP, or SCMP) is preferred

Responsibilities

Advising executives on messaging and communications strategy
Creating press releases, talking points, speeches, and stakeholder communications
Responding to media inquiries and cultivating media relationships
Monitoring emerging issues and leading communications responses
Reviewing website, social media, and marketing content for consistency and impact
Analyzing campaign performance and identifying new opportunities to increase visibility and engagement
Advising executive leadership on emerging issues
Preparing and coaching subject matter experts for media interactions
Supporting the development of marketing materials for various departments
Meeting with media representatives, partners, and stakeholders to strengthen relationships and increase awareness of the organization's mission
Providing strategic guidance on risk mitigation
Other duties as assigned