Communications Designer (Professional Services)

Salesforce•New York City, NY

8d•Remote

About The Position

Salesforce is seeking a Communications Designer to join their Professional Services Organization. This role operates as an in-house creative agency, partnering with teams across Customer Success to produce compelling, high-quality customer proposals. The work spans graphics, product, marketing, proposal design assets, social media content, and more, all aimed at elevating the Salesforce customer journey. The ideal candidate will have strong visual taste, the ability to translate complex ideas into intuitive and brand-aligned creative, a deep understanding of user-centered design, and the flexibility to iterate and adapt. They should be adept at managing multiple projects, collaborating across different creative modalities, and maintaining a high standard of craft and consistency.

Requirements

5+ years of experience in graphic design, visual communication, or a related creative field.
A strong portfolio that demonstrates dynamic, effective design rooted in content strategy and user experience.
Expertise in Adobe Creative Cloud (Photoshop, Illustrator, InDesign), Figma, and Google Slides.
Strong understanding of branding, with experience designing across multiple mediums (digital, print, slideware, social, motion).
Excellent communication and collaboration skills, you’re proactive in sharing work and open to feedback.
Degree or equivalent experience required. Experience evaluated based on the strengths you'll need for the role (e.g. proven behaviors in previous jobs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).

Nice To Haves

Motion design experience or proficiency with After Effects.
Familiarity with Salesforce products and ecosystem.
Working knowledge of responsive design and exporting assets for web.
Experience working on a collaborative creative team and partnering cross-functionally with editorial, video, UX, and beyond.
Ability to manage multiple deadlines and operate with autonomy in a remote, asynchronous environment.
Proven experience leading design projects with contractors, including providing clear direction, delivering actionable feedback, and managing alignment across internal and external stakeholders.
Experience mentoring or guiding other designers.

Responsibilities

Deliver dynamic, accessible, and user-centered design across a variety of formats: web graphics, slides, campaign assets, enablement visuals, and more.
Own end-to-end design work, from initial intake and concepting to final handoff and QA.
Apply strong content hierarchy and visual clarity to support storytelling across editorial, video, and product content.
Collaborate with strategists, editors, video producers, and other stakeholders to bring creative concepts to life.
Translate stakeholder needs, content goals, and user research into compelling visual artifacts.
Ensure consistent application of the Salesforce brand across all touchpoints while contributing to the evolution of our style and templates.
Proactively manage and prioritize multiple design projects and deadlines in a fast-moving, remote-first environment.
Provide thoughtful feedback in design reviews, mentor other designers, and help shape team-wide standards and best practices.
Stay current with design trends, accessibility standards, and creative tools including AI-driven design tools where appropriate.