Communications Coordinator

Servus Credit Union • Edmonton, AB

8h • Remote

About The Position

Servus Credit Union is seeking a full-time Communications Coordinator for a remote-first position. This role reports to the Director Reputation and Member Engagement and supports the Head of Communications and a team of communicators. The position is a key contributor to various projects and initiatives within the Communications Division, focusing on internal, external, and member communications. The role plays an integral part in bringing the Servus story and brand to life across all communication channels, with a heavy emphasis on tactical output. Additionally, the role provides coordination, administrative, and logistical support for departmental initiatives, including team meetings and project tracking in Asana.

Requirements

• Degree or diploma in communications, public relations or a related field.
• 2-4 years of communications experience.
• Strong writing skills are preferred.
• Remote first
• Occasional evening or weekend work may be required to meet business needs, support special projects or contribute to crisis or issues management.
• Travel within Alberta, and occasional in-office attendance in Edmonton or Calgary, may be required.
• Selected candidate(s) must successfully pass a criminal background check, reference check and credit check to qualify for hire by Servus Credit Union.

Nice To Haves

• Certification: IABC or CPRS membership is considered an asset.

Responsibilities

• Provide support for communications programs and projects across the Department, including developing and implementing a range of internal and external communications tactics.
• Write content for a variety of communications channels, encompassing a range of formats including print, digital and video.
• Provide administrative and logistical support to team initiatives.
• Support the Head of Communications and the Communications Leadership Team as required.
• Provide backup support for publishing across all channels.
• Assist with initiatives designed to drive social media amplification amongst staff and members.
• Work with colleagues to support and identify reputational threats across Servus's social media platforms.
• Support the team to manage proactive and reactive media relations activities including delivering timely media responses, supporting earned media opportunities, and supporting the coordination of paid media opportunities.
• Collaborate with and provide communications support to a team of Strategic Communications Partners and Communications Leads on key portfolios and strategic initiatives across Servus.
• Provide logistical support for Department initiatives, including townhalls and internal/external events, including coordination and booking of events.
• Support monitoring and reporting across the Division through compiling analytics and updating reports.
• Other duties as required.

Benefits

• Competitive compensation including performance-based incentive pay and profit share
• Training & Development Opportunities
• Career Advancement Potential
• Flexible work options
• Meaningful work towards individual and corporate goals
• Opportunities to get involved and give back through an employee volunteer program
• All the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree