Communications Coordinator

City of EdmontonEdmonton, AB
CA$67,355 - CA$84,679Hybrid

About The Position

If you’re passionate about telling people-centric stories and making technical information easier to understand, then we invite you to apply to join the Corporate Services Department as a Communications Coordinator (Public Information Officer I). We are seeking a skilled communicator interested in organizational culture to support our communications team, which serves as a strategic partner supporting the Employee Services, Open City and Technology, Communications and Business Intelligence, and Workforce Safety, Security and Employee Health branches. Our team helps translate complex operational, people, technological and business initiatives into clear, employee-centred communications that build understanding, trust and alignment across the organization. In your role, you will support the various internal channels and tactics by researching, developing and executing high-impact communication materials and events, like the City’s annual Cultural Commitment Awards.

Requirements

  • Graduation from a two (2) year college, accredited post secondary institute or technical institute program with coursework related to marketing, journalism, communications or public relations
  • Minimum two (2) years experience in a public relations, public affairs or public information position
  • Proven ability to deliver quality communication products, materials and advice on time
  • Working knowledge of communications, social media and design coordination, event planning and print production
  • Strong written and verbal communications skills
  • Ability to establish effective working relationships with staff at all levels and external program area teams
  • Ability to work in a fast-paced environment with multiple projects and competing deadlines
  • An ability to gather technical information from program areas to translate into communications products
  • Flexible and adaptable to change whether from shifting organizational priorities or changes in technology or communication practices
  • Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same.

Nice To Haves

  • Experience with newsletter dissemination software or email marketing platforms
  • Experience with photo editing software
  • Experience working in the municipal government or the areas of internal communications, human resources, employee health and safety, or technology

Responsibilities

  • Develop and execute communications plans, including drafting content, developing creative assets, crafting social posts and updating print/web materials
  • Draft, proof, ensure approvals and distribute the City’s internal employee newsletter
  • Advise on internal communication strategies and best practices
  • Provide research, liaison and support for communications and event planning, including data collection and evaluation of events
  • Coordinate revisions and approvals for copy and messaging materials
  • Coordinate and facilitate messaging for media, issues, internal, and external communications
  • Develop, write, and coordinate content for digital platforms and tools

Benefits

  • May be eligible for a hybrid work arrangement
  • Flexibility to work from both home and the worksite
  • Access to City of Edmonton benefits
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