Communications Coordinator

Philadelphia Museum of Art•Philadelphia, PA

2d•Onsite

About The Position

The Communications Coordinator is a technically skilled individual who provides critical infrastructure support to the Communications team. The ideal candidate will have excellent communication skills, experience working with the public, and should be willing to take on new and varied tasks as required. The Communications Coordinator must pay close attention to detail and be able to multitask in a fast-paced environment. Many of the projects that this person will be responsible for require initiative, up-to-the-minute information sharing, technical skills, and critical thinking.

Requirements

Technical proficiencies in Microsoft (Office, Word, Excel, and Sharepoint) and Adobe Photoshop.
Previous experience with media monitoring via Press Page, Meltwater, and/or Google Analytics
Familiarity with email marketing tools (Campaign Monitor and Create Send)
Experience with social media, specifically Facebook, Twitter, Instagram and LinkedIn.
At least one year of relevant experience in an arts and culture institution and/or media/communications position in a non-profit visual arts organization.
Bachelor’s degree required, majors in Communications and Art History desirable
Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums.
Adheres to the museum’s code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest.
Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum’s staff, volunteers, and audiences.
Maintains confidentiality.
Adheres to all museum protocols, procedures, rules, and policies.

Responsibilities

Support the Communications team in developing, creating and implementing earned media.
Respond to media inquiries in consultation with Communications team; assist with image fulfillment requests from media, record all media requests, and share updates.
Assist with preparation and execution of media launches; press previews; community events; evening gala media coordination; liaise with Special Events on event planning.
Support the Press Officers in technical preparation of materials including submitting work orders, assembling press kits, formatting releases, and handling RSVP lists. Attend and support press events.
Take lead in maintaining media database (Meltwater) by monitoring up-to-date searches and keywords and assisting with monthly media reports.
Maintain online pressroom which includes posting press releases, Advanced Schedule of Exhibitions, Public Programs releases, updating latest headlines, managing media gallery, and staying abreast on latest updates.
Oversee general administrative duties for department including: Coordinate meetings for the department, and maintain calendar of the Director of Communications.
Liaises with and museum departments for scheduling and meeting plans.
Prepare weekly distribution of electronic press clips and weekly media listings and electronic updates.
Manage e-mail lists by updating contact information and monitoring requests.
Process media-relations billing.
Coordinate and collate Board report across the division, and Communications and Marketing Committee Meetings.
Perform other related office management duties as assigned.

Benefits

Free general admission to the museum for you and your immediate family
Discounted guest tickets for admission
Discounts on gift memberships
Special staff tours and presentations from our curatorial and conservation teams
Discounts at the museum restaurant, museum cafés, and museum retail and online stores
Medical, dental, and vision benefits
Fully paid short-term disability insurance, long-term disability insurance, and life insurance
Health savings or flexible spending account program
Retirement savings program with museum match
Paid vacation, personal days, sick days, and holidays