Communications Coordinator

Intact FC • Montreal, QC

6d • Hybrid

About The Position

We are looking for a Communications Coordinator to join our fast-growing team. In this pan-Canadian role, you will help strengthen cohesion and collaboration across the Casualty and Legal Claims team by, among other things, coordinating internal communications and managing the ongoing development of a national SharePoint. You will work in a dynamic, multi-stakeholder environment where your rigor, judgment, and proactive approach will have a direct impact on message alignment and communications effectiveness.

Requirements

• University degree in communications, marketing, public relations, administration, or a related field—or an equivalent combination of education and experience.
• Minimum of 3 years of experience in internal communications and/or corporate communications coordination, ideally in a complex environment.
• Proven project coordination experience (multiple initiatives in parallel), including timeline tracking, stakeholder management, and deliverable coordination.
• Demonstrated writing and editing skills, with a strong focus on alignment and consistency.
• Strong SharePoint experience: site structuring, content management, permissions/access, and governance best practices (a significant asset).
• Excellent command of Microsoft 365.
• Ability to manage a high volume of requests and deliverables, prioritize effectively, and meet deadlines in a fast-paced, multi-stakeholder environment.
• Comfort interacting with employees at all levels, with the ability to influence and mobilize stakeholders without direct reporting relationships.
• Strong attention to detail, organizational skills, autonomy, and proactivity; ability to synthesize and simplify complex topics.
• Bilingualism (French / English) – Need to interact on a regular basis with colleagues across the country.
• Must have authorization to work in Canada.

Nice To Haves

• Strong SharePoint experience: site structuring, content management, permissions/access, and governance best practices

Responsibilities

• Plan and organize pan-Canadian meetings and events (virtual and in person): logistics, invitations, facilitation/run-of-show, and communications before/during/after.
• Create presentations, run surveys, and compile results for leadership (tracking dashboards, summaries, recommendations) for the Casualty and Legal Claims leadership team.
• Coordination of communication requests for the Casualty and Legal Claims team across Canada.
• Work closely with project leaders and the Claims communication team (multiple initiatives in parallel) to gather information, clarify key messages, propose angles, and ensure communications are aligned.
• Contribute to writing, editing, and distributing various internal content (employee memos, team SharePoint articles, newsletters, event invitations, etc.) in collaboration with the national communications team.
• Manage and evolve the national SharePoint (structure/hub), including governance, section organization, content quality, and user experience.
• Administer access/restrictions and ensure a clear classification approach (including the integration of multiple sites/sections).
• Develop and maintain a bilingual (FR/EN) SharePoint and content approach, consistent with internal terminology.
• Support the design and production of communication tools, including multimedia items (posters, newsletters, basic visual assets, recording and editing short internal videos, etc.).
• Translate certain urgent communications.

Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
• Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 7.5%
• Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
• Defined benefit pension plan offering guaranteed income for life.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree