Communications Coordinator (PER DIEM )

Masonicare CorpWallingford, CT
$18 - $24Onsite

About The Position

The Communications Coordinator operates a multiple call telephone switchboard console and routes calls to the appropriate person or location. They also greet visitors and ensure they are escorted to the proper office.

Requirements

  • High School or GED
  • 1-2 years experience with telephone communications/PBX Switchboard
  • Ability to communicate effectively.
  • Excellent oral communication and interpersonal skills.
  • Ability to handle emergency situations.
  • Ability to handle multiple demands.
  • Ability to handle multiple interruptions.
  • Must be able to speak, read and write English.

Responsibilities

  • Greets and directs visitors and applicants. Issues and collects vendors and students identification passes and badges.
  • Routes all incoming calls. Operates public address system, autocall or other systems of communication to call employees to the telephone.
  • Dispatches security personnel to investigate alarms. Provides a communication link between radio equipped security personnel in the field and outside authorities/key personnel contacted during emergencies.
  • Monitors alarm centers and responds in accordance with policy for various alarm conditions. Dispatches security personnel as required.
  • Issues keys for various locations and for hospital vehicles, maintains key log and follows outlined procedures.
  • Communicates effectively and tactfully with residents/patients recognizing their age, needs, abilities and physical condition.
  • Attends meetings as required. Participates in mandatory in-service programs.
  • Responsible for monitoring video surveillance system.
  • Performs other duties as required.
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