Communications Coordinator

Sedgwick•Indianapolis, IN
•Onsite

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance. This role ensures accuracy, compliance with quality standards, and on-time delivery of daily client service projects involving kit fulfillment and communication materials.

Requirements

  • 2+ years of relevant experience or equivalent education.
  • Proficiency in Microsoft Office required.
  • Familiarity with quality standards (e.g., CFR, ISO 9001).
  • Strong attention to detail and ability to manage multiple priorities in a fast-paced setting.
  • Excellent written and verbal communication.
  • Strong organizational and time management skills.
  • Knowledge of quality assurance practices and process auditing.
  • Ability to work independently and collaboratively.

Nice To Haves

  • Quality Assurance experience preferred.
  • Associate’s or Bachelor’s degree in Communications, Business Administration, Operations Management preferred.
  • Corporate/Office environment experience preferred.
  • SharePoint experience preferred.

Responsibilities

  • Conduct quality checks on communication materials and fulfillment packages to ensure they meet established standards.
  • Review and proofread materials for accuracy, branding, and messaging consistency.
  • Coordinate internal communications across multiple platforms.
  • Maintain records of audits, approvals, and quality checks.
  • Monitor shared inboxes and ensure timely responses (including Sedgwick communications).
  • Track daily operational tasks and follow up to ensure completion.
  • Collaborate with cross-functional teams to meet deadlines and improve processes.
  • Participate in brainstorming sessions and team meetings to support project success.
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