Communications Coordinator

COFAM- Corporation Of the Fine Arts Museums•San Francisco, CA
•Hybrid

About The Position

The Communications Coordinator promotes the Fine Arts Museums of San Francisco (FAMSF) to local, national, and international audiences. The position works collaboratively with a broad range of staff, interacts directly with media, and supports the Communications team under the guidance of the Communications Manager. The role requires responsibility, initiative, accuracy, diplomacy, and tact. This position is eligible for a hybrid schedule, with a minimum of four days per week onsite; schedules may change based on operational needs. The workweek is Monday through Friday, eight hours per day and 40 hours per week. It is a union position with a seven-step pay scale, starting at $30.05 per hour and reaching a maximum of $40.27 per hour. New employees generally start at the beginning of the pay scale. The position is eligible for the Museums' benefits package, including medical, dental, and vision insurance and a generous time-off package.

Requirements

  • Bachelor's degree in Communications, Public Relations, Marketing, Journalism, or a related field from an accredited college or university.
  • At least two years of experience in communications, public relations, and/or administrative assistance.
  • Excellent organizational, writing, and communication skills.
  • Computer proficiency, including Google Suite and database management.
  • Ability to take direction, manage multiple priorities, meet deadlines, and take initiative.
  • Ability to exercise sound judgment, tact, and diplomacy.
  • Flexibility in responding to changing demands and priorities.
  • Ability to work on multiple projects simultaneously in a complex, highly demanding, fast-paced work environment.
  • Discretion when handling confidential information.
  • Absolute attention to detail.

Nice To Haves

  • Some familiarity with the local media landscape and Fine Arts Museums of San Francisco audiences.
  • Knowledge of procedures used to prepare and distribute publicity and public information materials.

Responsibilities

  • Fulfill and track daily media requests, including retrieving calls and emails, monitoring the press inbox, sending information and images, answering basic questions, and routing requests to appropriate supervisors, spokespersons, or departments.
  • Maintain the accuracy of the media database under the Communications Manager's guidance by updating reporter contact details, beats, and other relevant information; add contacts as directed and recommend additions.
  • Develop compelling, distinctive pitches to generate positive coverage for designated exhibitions, public programs, and educational offerings.
  • Research, write, and distribute press materials for upcoming initiatives, including press releases, media alerts, supplemental materials, and electronic press kits with press images.
  • Track media coverage and prepare reports, summaries, and analytics for regular reporting.
  • Support media visits, photography and videography, podcasts, content creators, and television shoots as needed.
  • Coordinate with Marketing and Web and Digital teams to schedule public relations distributions and align email sends with online press releases.
  • Work with the Communications team to prepare strategic distribution lists.
  • Support planning press previews and coordinate event logistics with internal museum stakeholders.
  • Track RSVP lists and follow up with press invitees for institutional events.
  • Coordinate installation photoshoots with the Marketing team, including internal logistics and photographer scheduling.
  • Participate in brainstorming and media strategy meetings with the Communications team and Division.
  • Contribute to Division-wide meetings and monitor team projects in Asana.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Generous time-off package
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