Communications Coordinator

City of Mendota Heights•Mendota Heights, MN

5d•Hybrid

About The Position

The Communications Coordinator is a professional-level position responsible for producing and managing written and digital content to support city communications initiatives. The position works collaboratively across all departments to ensure consistent, accurate and timely communications with residents, stakeholders and the general public. The role supports the planning and execution of communications strategies and is responsible for key communication channels including the City newsletter, website, and social media platforms.

Requirements

Knowledge of principles, practices, and methods of public sector communications, including content development, digital media, and public information strategies.
Knowledge of municipal government operations and the importance of transparency and public engagement.
Skilled in writing, editing, and producing clear, accurate, and engaging content for a variety of audiences and platforms.
Ability to manage multiple projects, meet deadlines, and adapt to changing priorities.
Ability to use computers and relevant software, including content management systems, social media platforms, and graphic design tools.
Ability to communicate effectively both orally and in writing and to establish and maintain effective working relationships with staff, officials, and the public.
Bachelor’s degree in Communications, Public Relations, Journalism, Public Administration or related field.
3-5 Years experience in managing projects in communications, public relations, community affairs or related field.
Valid Driver’s License
Proficient in the use of computers and related software including MS Office (Word, Excel, PowerPoint, Outlook) and Adobe Creative Suite (InDesign, Photoshop) software.

Responsibilities

Plans, coordinates, and produces electronic and print communications materials, including soliciting content, writing articles, proofreading, editing, and designing layout for the City newsletter and other publications.
Develops, updates, and manages content for the City website and social media platforms (e.g., Facebook, Instagram), including monitoring engagement and responding to inquiries and comments.
Assists in developing and implementing content calendars and communication plans to support City initiatives and programs.
Designs graphics and visual assets for web, social media, video, and print communications.
Monitors and evaluates communication efforts using basic analytics (e.g., website traffic, social media engagement) and recommends improvements.
Ensures communications meet branding standards, clarity, and accessibility guidelines (including ADA compliance).
Provides general support to internal and external communications and public information programs and events.
Assists with crisis and emergency communications, including disseminating timely and accurate information as directed.
Performs other duties, as assigned.