Communications Coordinator

City of Springfield•Springfield, MO

About The Position

Help Springfield tell its story. The City of Springfield’s Department of Public Information and Civic Engagement is looking for a creative, strategic Communications Coordinator to help shape how our community connects with the City. In this role, you’ll manage the City’s digital presence across assigned social media platforms and create content that informs, engages, and connects residents with the services, people, and initiatives that impact their community.

Requirements

  • Graduation from an accredited college or university with a Bachelor's degree in marketing, public relations, communications, or a related field; AND One year of responsible work experience in electronic and print media.
  • Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment.
  • Pre-employment drug testing is required.
  • All interested candidates MUST complete the City of Springfield on-line application in its entirety.
  • The candidate profile must include all employment history with accurate and complete information prior to submission.

Nice To Haves

  • Creative, collaborative, organized, and passionate about connecting people through communication.
  • Ability to turn complex information into clear, engaging content.
  • Comfortable balancing creativity with strategy and deadlines.

Responsibilities

  • Develop and execute engaging social media and digital content strategies.
  • Create, write, schedule, and publish content across assigned platforms.
  • Help shape the City’s online voice and ensure communications are consistent and on-brand.
  • Use analytics and audience insights to improve content and engagement.
  • Respond to questions and comments on social media and help connect residents with City resources.
  • Develop creative campaigns and digital storytelling that showcase City services, programs, employees, and community initiatives.
  • Create a variety of communication materials, including graphics, presentations, newsletters, fact sheets, and web content.
  • Support communications at City events, news conferences, town meetings, and other community activities.
  • Stay current on social media, digital communications, graphic design, and public engagement trends.

Benefits

  • Employer-paid retirement
  • Health insurance for employees
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