Communications Coordinator

Community Bible Church•San Antonio, TX

About The Position

Community Bible Church (CBC) is seeking a Communications Coordinator to care for its online community and support daily communications and administrative work. The role calls for warmth, wisdom, compassion, strong writing, sound judgment, and attention to detail. The coordinator responds to social media comments, direct messages, and weekend livestream conversations; offers encouragement and prayer; answers questions; and connects people with pastoral care and other church resources. The role also supports communications projects, ministry requests, the weekly eNewsletter, and accurate information in Rock RMS and the Subsplash app. The successful candidate will demonstrate spiritual and emotional maturity, a servant heart, confidentiality, healthy boundaries, initiative, and a willingness to learn. They will communicate clearly and compassionately, manage multiple responsibilities and deadlines, and work independently during scheduled remote weekend hours. Relevant experience may include communications, social media, online community management, ministry, or nonprofit work. Experience supporting people through difficult seasons in pastoral care, counseling, or ministry settings is especially valuable. Active CBC membership and completion of Equip are required. The position includes weekday office hours and scheduled, monitored remote hours on both Saturday and Sunday, aligned with CBC service times. Applicants must complete a 100-word writing exercise before advancing for consideration. References will be verified and a background check completed before an employment offer is finalized.

Requirements

Active CBC membership and completion of Equip.
A genuine desire to serve God and the Church, and a life beyond reproach.
Spiritual and emotional maturity, a servant heart, willingness to listen, and a positive attitude.
Ability to remain calm and compassionate when supporting people facing grief, illness, mental health struggles, family challenges, or questions about faith.
Ability to recognize when to encourage, listen, or connect someone with additional care.
Ability to protect confidentiality and respect healthy boundaries.
Initiative, openness to feedback, willingness to learn, and ability to support the team.
Strong writing skills, including the ability to write warmly, clearly, and compassionately in a few sentences.
Sound judgment, careful research, accuracy, and attention to detail.
Ability to follow direction, maintain CBC’s voice, and manage multiple responsibilities and deadlines.
Ability to work independently with a sense of urgency and reliability during scheduled remote weekend hours.
Comfort managing social media comments, messages, and livestream engagement.
Comfort using Gmail and Google Drive.
Comfort using AI tools such as ChatGPT and Claude for writing support, research, and efficiency.
Ability and willingness to learn Rock RMS, Mailchimp, and Subsplash.
Willingness to work weekends and occasional special events.
Completion of a 100-word writing exercise as part of the application process.

Nice To Haves

Relevant experience in communications, social media, online community management, ministry, or nonprofit work.
Experience in pastoral care, counseling, or ministry settings supporting people through difficult seasons.

Responsibilities

Monitor and promptly respond with kindness, accuracy, and care to social media comments, direct messages, and weekend livestream conversations.
Offer encouragement and prayer, answer questions, and connect people with pastoral care, the Cares Center, prayer teams, or campus staff.
Handle criticism and sensitive conversations with grace, recognize urgent concerns, and promptly involve the Communications Director and appropriate leaders.
Identify recurring questions and needs to help CBC better serve its church family.
Respond to ministry requests and assist with correspondence, communications projects, and administrative needs.
Help prepare the weekly eNewsletter and maintain accurate documents, events, and information in Rock RMS and the Subsplash app.
Support Communications and Marketing priorities by organizing details and keeping deadlines on track.
Perform other communications, marketing, and administrative responsibilities as assigned.
Work scheduled, monitored remote hours on both Saturday and Sunday, aligned with CBC service times.
Maintain daily disciplines of Bible study and prayer and exemplify CBC’s values of Honor, Hospitality, Hustle, High Capacity, and Humility.