Communications Consultant

TIAA•Charlotte, NC

1d•$26 - $43•Hybrid

About The Position

This is a Non-Employee Contingent Worker Role providing services for TIAA’s family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results. This role will sit onsite, likely in a hybrid capacity, at the location(s) listed in this posting. The anticipated term of this engagement will be 9 months. This term could be extended based on company business needs. The Communications Consultant partners with institutional clients and advisors (or internal stakeholders) to deliver and execute communications that drive participant engagement during critical plan transitions. You'll work collaboratively across TIAA's implementation teams to deliver communications that align with our Communication & Engagement Services (CES) offer strategy and measurably improve participant engagement.

Requirements

University (Degree) Preferred
No Experience Required
Sedentary Work

Nice To Haves

3+ years' Communications experience

Responsibilities

Providing assistance and support to the development and implementation of digital marketing campaigns and content.
Administering social media accounts, conducting day-to-day maintenance and tracking activity volume across multiple digital channels.
Gathering data of organizational digital marketing initiatives and results; conducting analyses and delivering reports.
Assisting in ensuring compliance of digital marketing initiatives with all regulations, policies and procedures.
Develop and deliver multi-channel communications campaigns for assigned plan change projects, ensuring alignment with Corporate, Brand, and clients’ objectives, and Institutional Relationships segment goals while adhering to CES processes and standards.
Deploy communications using internal marketing automation platforms, tracking engagement metrics and adjusting strategies based on performance data.
Work with institutional partners, transition teams, product owners, marketing and readiness groups on creating/disseminating communications specific to Institutional news and/or plan updates or general mailings.
Help create, refine, and manage communication templates and resources that enable efficient, consistent delivery of plan change messaging across the organization.
Collaborate with cross-functional teams including Legal, Compliance, Marketing, and Client Services to ensure communications meet regulatory requirements and business objectives.