Communications & Community Relations Intern

City Utilities of Springfield • Springfield, MO

1d • Onsite

About The Position

Connect to a career at City Utilities! CU has been connecting our community to the services they need for every day life since 1945. From electricity to power our lives, clean water to be healthy, natural gas to stay warm, internet to keep businesses connected, to transit services to get them where they need to go. This position requires an employee to work between 20-25 hours per week during the school semesters, and 40 hours per week during summer, not to exceed 1,500 hours in a calendar year. Each semester, undergraduate students must be enrolled in at least 12 credit hours and graduate students must be enrolled in at least 6 credit hours. INTERN GUIDELINES: Students who have completed at least one year of college and are enrolled as a full-time student may apply. Must be enrolled full-time in a degree seeking program. A student’s intern position will end within three months after graduation.

Requirements

• Minimum of one year college or university working towards a bachelor’s degree in Marketing, Communications, Journalism, Public Relations, Media Services, or a related field is required.
• Must have a valid driver’s license (minimum Class F).
• Working knowledge of office procedures, practices, and standard office equipment.
• Proficient in navigating Microsoft Word, Excel, and PowerPoint.
• Must possess a willingness and capacity to learn and adapt to emerging technologies, including mobile devices, cloud-based systems, and data-driven platforms relevant to utility operations
• Maintain adherence to all company policies.
• Typically, sedentary work.
• Ability to express or exchange ideas by means of the spoken word and receive detailed information through oral communication.
• Substantial movements of the wrists, hands, and/or fingers, and close visual acuity to operate a computer is required.
• Performs bending and stooping for filing purposes.
• Normal office environment.
• New hires are informed of the requirements of the Internship upon hire, and incumbents must continue to meet the requirements each semester in order to continue employment.
• Interns who do not meet the requirements may be ineligible for the internship and their employment may be terminated.
• Must be able to work successfully with diverse groups of people.
• Employee must remain alert and aware of their surroundings at all times and maintain the ability to respond to changing circumstances in a timely manner.
• May require occasional work hours outside the 8-5 timeframe, including weekends.
• Testing may be required.

Nice To Haves

• Six months of experience in creative writing, social media content creation and management, video production, marketing, communications, and/or digital content development is preferred.
• Experience with social media platforms, web development, and Adobe Creative Suite.
• Strong creative thinking, organizational, problem-solving, and time management skills while effectively managing multiple assignments and priorities.
• Exceptional oral communication and interpersonal skills to convey information in a clear, concise manner.
• Ability to write and edit clear, engaging, and grammatically correct content.
• Ability to maintain confidentiality and exercise discretion regarding utility and customer information.
• Ability to work independently and multi-task in a fast-paced environment.
• Effectively utilize a range of digital tools and platforms, including but not limited to Microsoft Office Suite, enterprise software, artificial intelligence-enhanced applications, and self-service systems.

Responsibilities

• Writes and develops content for social media platforms, video productions, websites, digital channels, and printed materials.
• Assists in the timely development of strategies and implementation of Utility fundraising and community events.
• Assists with the scheduling of volunteers and other logistics related to the completion of internal and external events.
• Creates and/or edits PowerPoint presentations and other communications materials.
• Assists department with requests for setup of audio/visual equipment for company presentations and events.
• Provides administrative support to the department as needed.
• Performs other related duties as required or assigned by management.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: Associate degree