Communications Business Partner

Brightli • Springfield, MO

4d • Onsite

About The Position

Centerstone is seeking a Communications Business Partner to join their compassionate, collaborative team. This role partners with executive leaders, influences organizational strategy, amplifies important stories, and supports nationally recognized service lines. The Communications Business Partner serves as the primary communications strategist and advisor for Centerstone’s System Support Services and national service lines. This position develops and executes internal and external communications strategies that support operational priorities, employee engagement, organizational initiatives, and strategic growth. Working closely with executive leadership and cross-functional teams, the Communications Business Partner ensures messaging is clear, consistent, and aligned with Centerstone’s mission, values, and brand standards while helping translate complex initiatives into effective communications for diverse audiences.

Requirements

• Bachelor’s degree in Public Relations, Communications, Journalism, or a related field.
• Minimum of three (3) years of communications, public relations, or related experience.
• Demonstrated experience developing and executing multi-channel strategic communications plans.
• Exceptional verbal, written, presentation, and interpersonal communication skills.
• Experience creating communications for a variety of audiences and communication platforms.
• Current driver’s license, acceptable driving record, and current auto insurance.
• Successful completion of background screenings including criminal record, driving record, abuse/neglect, and fingerprint checks.
• Ability to inspire trust and confidence while effectively influencing stakeholders at all levels of the organization.
• Strong ability to simplify complex topics into clear, compelling, and engaging communications.
• Collaborative mindset with the ability to build strong relationships across departments and organizational levels.
• Strong organizational skills with the ability to manage multiple priorities and maintain attention to detail.
• Excellent listening, critical thinking, and decision-making skills.
• Ability to approach complex situations with confidence, professionalism, and initiative.
• Ability to quickly establish credibility and build rapport with executives, leaders, and employees throughout the organization.

Nice To Haves

• Experience within behavioral health strongly preferred.
• Healthcare communications experience may be considered in lieu of behavioral health experience when combined with other relevant qualifications.
• Experience working with media platforms, social networks, and digital communication channels; video production experience is a plus.
• Strong healthcare and/or behavioral health knowledge preferred.

Responsibilities

• Partner with executive and system leaders to develop and execute strategic communications plans that support organizational priorities and service line growth.
• Lead internal communications initiatives including leadership announcements, operational updates, employee engagement efforts, and system-wide programs.
• Create and distribute compelling content through email campaigns, newsletters, intranet platforms, video messaging, town halls, and other communication channels.
• Advise leaders on communication needs, opportunities, and potential risks while developing proactive messaging strategies.
• Support national service lines including Military Services, Crisis Services, and School-Based Services through tailored communications planning and execution.
• Develop messaging, talking points, press materials, and public statements that support organizational objectives and stakeholder engagement.
• Identify and promote stories highlighting program impact, innovation, partnerships, and organizational leadership.
• Collaborate with marketing, digital, media relations, and design teams to produce integrated communication campaigns and materials.
• Support communications efforts involving community partners, business leaders, governmental agencies, advocacy organizations, and other external stakeholders.
• Coordinate messaging across enterprise functions including Human Resources, Information Technology, Finance, Legal, and other system support areas.
• Review and edit communication materials including articles, blogs, collateral, and related content to ensure quality and consistency.
• Identify potential reputational risks and collaborate with Marketing & Communications leadership to develop appropriate communication responses.

Benefits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level